Field Engagement Campaigns Manager

5 days ago


Seattle, Washington, United States Amazon Full time
About the Role

We are seeking a highly skilled Field Engagement Campaigns Manager to join our team at Amazon Web Services (AWS). As a key member of our Field Engagement Center of Excellence, you will play a critical role in planning and delivering engaging messages to our global Field, enhancing customer experiences.

Key Responsibilities
  • Proactively generate Field engagement momentum on enablement campaigns, driving dialogue and education with Field (sales) employees via AWS global and local enablement teams.
  • Build strategies to drive engagement and advocacy with executives by connecting programs to clear business results that tie to AWS growth strategies.
  • Test and execute email marketing campaigns in Salesforce Marketing Cloud, managing content within the tool, onboarding new team members, and being a liaison for support team.
  • Build strong working relationships across key stakeholder groups in sales, marketing, communications, and sales operations.
  • Standardize and scale engagement mechanisms globally, across all markets and segments.
  • Define metrics and establish tracking processes for campaign, including impact on business results of enablement campaigns.
About the Team

Our team is passionate about delivering exceptional customer experiences and driving business growth through innovative enablement strategies. As a Field Engagement Campaigns Manager, you will have the opportunity to work with a talented team of professionals who share your passion for sales enablement and customer engagement.

About AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing a robust suite of products and services to power our customers' businesses.

What We Offer
  • A dynamic and inclusive work environment that values diversity and creativity.
  • Opportunities for professional growth and development, including training and mentorship programs.
  • A competitive compensation package, including equity and benefits.
  • The chance to work on high-impact projects that drive business growth and customer satisfaction.
Requirements
  • 5+ years of communications related experience.
  • 5+ years of experience managing content projects of medium or high complexity.
  • Bachelor's degree in Communications, Marketing, or other related field.
  • Experience working within a high-growth, technology company.
  • Experience creating email campaigns in Salesforce Marketing Cloud (or similar digital marketing platform).
  • HTML/CSS proficient.
  • Strong editorial background and exceptional proofreading.
  • Demonstrated success building new business outcome-based content and communications targeting specific audiences for sales organization.
  • A natural team player with the desire to work with others for broader success.
  • Able to operate successfully in a rapidly changing, ambiguous and undefined environment.
  • Demonstrated experience building trust and influencing cross-functional teams and leaders.
  • Ability to conceptualize and execute projects, with strong bias for action and ability to prioritize and meet deadlines.
  • Customer obsession and passion for delivering with the highest standards.

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