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Client Support Specialist

2 months ago

New Castle, Delaware, United States The Columbus Organization Full time
  • Position Overview:

    As a Client Support Specialist, you will play a vital role in enhancing the lives of individuals with intellectual challenges and developmental disabilities. Your expertise will contribute to the mission of The Columbus Organization, a leading provider in Delaware's Targeted Case Management Services.

    Key Responsibilities:
    • Conduct interviews and assess personal, health, employment, social, or financial needs in alignment with program standards.
    • Engage in case management activities, including assessing, planning, developing, implementing, monitoring, and evaluating services tailored to individual human service needs.
    • Make informed recommendations as part of client service plans, which may involve clinical treatment, counseling, or eligibility determinations for health or human services.
    • Interpret relevant laws, regulations, and policies to ensure compliance and effective service delivery.
    • Utilize automated information systems for data management, including entering, updating, and reporting on client information.
    • Prepare comprehensive narrative reports to document client progress and service outcomes.
    • Maintain a valid state driver's license and automobile insurance, ensuring reliable transportation for client visits.

    Qualifications:
    • A minimum of one year of experience in health or human services support.
    • At least six months of experience in case management.
    • Proficiency in report writing and data management.
    • Associates Degree is preferred but not mandatory.
    • Bilingual (Spanish) skills are a plus.

    Benefits:
    • Comprehensive medical, dental, and vision coverage.
    • Short- and long-term disability insurance.
    • Life insurance options.
    • 401(k) retirement savings plan.
    • Employee assistance program (EAP).
    • Health savings account and flexible spending accounts.