Store Department Manager

1 day ago


Boulder Colorado, United States REI (Recreational Equipment Inc.) Full time

About the Role:

We are seeking a highly motivated and experienced Store Department Manager to join our team at REI. As a key member of our store management team, you will be responsible for coaching and motivating our sales teams to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Plan, identify, communicate, and delegate responsibilities to team members.
  • Handle training, coaching, recognition, and performance management of sales team members.
  • Direct the execution of our core standards and overall visual direction.
  • Drive sales through all channels by maximizing selling behaviors.
  • Make business adaptations to increase sales and service.
  • Communicate key company strategies and changes to teams as needed.
  • Recruit and develop diverse talent from within and outside the organization.
  • Inspire a customer-centric culture by recognizing and rewarding team members.
  • Develop top performers and evaluate performance, provide coaching and feedback.
  • Build teams through effective employee development, involvement, and communication.

Requirements:

  • 3+ years of successful retail management experience.
  • Excellent communication and relationship-building skills.
  • Open to feedback and other viewpoints in the spirit of supporting the business.
  • Uses business understanding, innovative thinking, and sound judgment to solve problems.
  • Makes solid recommendations by combining information from various sources.
  • Produces quality work by setting effective goals and establishing priorities.
  • Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
  • Engages and influences others to accomplish worthwhile organizational goals.

About REI:

At REI, we believe the outdoors is for all. We are committed to becoming a more inclusive and diverse organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life.


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