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Department Manager

2 months ago

Boulder, Colorado, United States Recreational Equipment Inc Full time
About the Role

Recreational Equipment Inc. is seeking a highly skilled and experienced Store Department Manager to join our team. As a key member of our store management team, you will be responsible for coaching and motivating our sales teams to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Plan, identify, communicate, and delegate responsibilities to team members.
  • Handle training, coaching, recognition, and performance management to ensure team members are equipped to meet sales and service goals.
  • Direct the execution of our core standards and overall visual direction to create an engaging customer experience.
  • Drive sales through all channels by maximizing selling behaviors and making business adaptations to increase sales and service.
  • Communicate key company strategies and changes to teams as needed to ensure alignment and understanding.
  • Recruit and develop diverse talent from within and outside the organization to build a high-performing team.
  • Inspire a customer-centric culture by recognizing and rewarding team members for their contributions.
  • Develop top performers and evaluate performance, providing coaching and feedback to ensure continuous improvement.
  • Build teams through effective employee development, involvement, and communication to foster a positive and inclusive work environment.
Requirements
  • 3+ years of successful retail management experience, preferably in a similar role.
  • Excellent communication and interpersonal skills to build relationships with team members, customers, and stakeholders.
  • Open to feedback and other viewpoints to support the business and drive continuous improvement.
  • Strong business acumen, innovative thinking, and sound judgment to solve problems and make informed decisions.
  • Ability to produce quality work by setting effective goals and establishing priorities.
  • Organizational skills to meet deadlines and keep others informed about plans and progress.
  • Engagement and influence skills to accomplish worthwhile organizational goals.
About REI

At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day, you will be driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life.