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Service Leader
2 months ago
The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining safe and quality food preparation and service. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities- Food Safety and Quality: Ensure that all food is prepared and served safely and to the highest quality standards.
- Customer Service: Provide excellent customer service by responding to customer inquiries and resolving any issues in a timely and professional manner.
- Team Management: Lead and motivate the restaurant team to achieve high levels of performance and customer satisfaction.
- Operations: Maintain a clean and organized restaurant environment, including the kitchen, dining area, and restrooms.
- Training and Development: Provide training and coaching to restaurant staff to ensure they have the skills and knowledge needed to perform their jobs effectively.
- Experience: 1-2 years of experience in a fast food or restaurant environment, preferably in a leadership or management role.
- Education: High school diploma or equivalent required.
- Skills: Strong leadership and communication skills, ability to work effectively in a fast-paced environment, knowledge of food safety and quality procedures, and ability to train and develop staff.