Patient Care Coordinator

2 weeks ago


Far Rockaway, New York, United States St. John's Episcopal Hospital Full time
Position Overview

The role of a Patient Service Representative at St. John's Episcopal Hospital is pivotal in ensuring a welcoming and respectful environment for all patients and their families. This position emphasizes the importance of creating a positive first impression and maintaining a supportive atmosphere.

Key Responsibilities
  • Greeting Patients: Introduce yourself to patients and their families, establishing a connection and fostering trust.
  • Patient Identification: Accurately identify patients using approved identifiers in accordance with departmental policies.
  • Maintaining Professionalism: Uphold a courteous and respectful demeanor towards patients, families, and fellow staff members.
Essential Skills

Successful candidates will demonstrate strong communication skills, empathy, and the ability to handle sensitive situations with care. The role requires a commitment to patient satisfaction and a dedication to enhancing the overall patient experience.



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