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Lead Patient Access Coordinator
2 months ago
About Us:
St. John's Episcopal Hospital stands as a pivotal healthcare provider, delivering emergency and outpatient services to a diverse and underserved community. With over a century of dedicated service, our 257-bed facility is committed to offering comprehensive healthcare solutions to individuals of all backgrounds, ensuring access to preventive, diagnostic, and rehabilitative care.
Join Our Team
Position Type: Part-Time (Friday/Saturday/Sunday)
Work Shift: Mid-Shift
Working Hours: 11:00 AM - 7:00 PM
Compensation: $37.00 per hour
Role Summary:
The Patient Access Supervisor plays a crucial role in collaborating with the hospital's administrative team to enhance financial planning, support decision-making, and address financial inquiries effectively.
- Oversee staffing and team management
- Conduct financial assessments and manage revenue cycles
- Facilitate information sharing across departments
- Assist in the development and adherence to policies and procedures
- Ensure exceptional customer service delivery
- Support the execution of the hospital's strategic initiatives
- Contribute to the preparation of departmental budgets
Key Responsibilities:
- Ensure a consistently high-quality patient experience
- Manage daily operations and supervise team members
- Conduct regular quality audits
- Ensure compliance with established policies and procedures
- Develop and adapt work assignment plans as necessary
- Orient, train, and continuously develop staff for optimal performance
- Assist in conducting periodic and annual performance evaluations
Qualifications:
- At least 2 years of college education or relevant hospital experience, including direct customer interaction
- Preferred supervisory or leadership experience within the Patient Access department or related areas of the Revenue Cycle
