Customer Support Associate
2 weeks ago
KITE'S CLEANERS, INC. is looking for a dedicated individual to join our team in fostering and maintaining exceptional client relationships through superior customer service.
Key Responsibilities:
- Uphold the standards of the call center as established by the organization.
- Deliver precise and courteous assistance to clients.
- Count, invoice, and inspect garments for stains or damages, while ensuring no foreign objects are present.
- Provide detailed information about the various services offered.
- Alert customers to any potential issues.
- Sort, tag, and inspect garments to ensure they are returned to the correct clients.
- Maintain a clean work environment and ensure that necessary supplies are readily available.
- Collaborate with all departments to guarantee a seamless and positive customer experience.
- Communicate effectively to research and resolve customer service inquiries and challenges.
Qualifications:
- A minimum of 3 years of experience in a fast-paced, service-oriented retail environment.
- Bilingual abilities are advantageous.
- Consistent employment history.
- Must pass a drug test and background check.
- Willingness to work on weekends and extended hours as required.
- Able to lift and carry garments.
- Capable of standing for prolonged periods.
Benefits:
- Starting pay of $13.00 per hour with an additional $0.50 per hour on-time bonus.
- Health insurance coverage.
- Paid vacation and holidays.
- Profit-sharing opportunities.
- 401K plan with company match.
- Complimentary cleaning allowance.
Join our team at KITE'S CLEANERS, INC. and be part of a company that values customer satisfaction and employee well-being.
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