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Patient Care Coordinator

2 months ago

San Francisco, California, United States UCSF Benioff Children's Hospital Full time

Job Summary:

We are seeking a skilled Patient Navigator to join our team at UCSF Benioff Children's Hospital. As a key member of our healthcare team, you will serve as a non-clinical resource and liaison for patients and their families, assisting with navigating all aspects of the healthcare system.

Key Responsibilities:

  • Provide expert guidance and support to patients and their families, helping them to navigate the healthcare system and access necessary resources.
  • Collaborate with healthcare providers and other stakeholders to ensure seamless care coordination and communication.
  • Identify and address potential issues or barriers to care, working to resolve them in a timely and effective manner.
  • Develop and maintain relationships with community resources and organizations to enhance patient support and services.
  • Participate in quality improvement initiatives and contribute to the development of policies and procedures to improve patient care and satisfaction.

Requirements:

  • Strong knowledge of the healthcare system and ability to navigate complex care pathways.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare providers.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • Strong problem-solving and analytical skills, with the ability to identify and address complex issues.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer:

  • A dynamic and supportive work environment with opportunities for professional growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy and opportunities for flexible scheduling.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive work environment.