Retail Customer Experience Manager

4 days ago


Jeffersonville, Ohio, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and experienced Retail Customer Experience Manager to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.

Key Responsibilities
  • Customer Experience: Create a positive and engaging customer experience by providing exceptional service, resolving customer complaints, and promoting loyalty programs.
  • Team Leadership: Lead and develop a team of Associates, providing coaching, training, and feedback to ensure they have the skills and knowledge to deliver outstanding customer service.
  • Store Operations: Oversee the day-to-day operations of the store, including inventory management, visual merchandising, and loss prevention.
  • Performance Management: Analyze sales data and customer feedback to identify areas for improvement and develop strategies to increase sales and customer satisfaction.
  • Communication: Communicate effectively with management, Associates, and customers to ensure a smooth and efficient store operation.
Requirements
  • Experience: 1 year of retail experience and 6 months of leadership experience.
  • Skills: Strong communication and organizational skills, ability to multitask, and a passion for delivering exceptional customer service.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Pay: Starting pay range of $13.00 to $13.50 per hour.
  • Benefits: Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.


  • Jeffersonville, Ohio, United States NIKE Full time

    Join the NIKE, Inc. TeamAt NIKE, Inc., we do more than just equip the world's top athletes. We create an environment where potential is explored, boundaries are pushed, and innovation thrives. We seek individuals who can grow, think creatively, and dream big. Our culture is built on diversity and the celebration of imagination. We are looking for achievers,...


  • Jeffersonville, Ohio, United States Loves Travel Stops & Country Store Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Love's Travel Stops & Country Stores. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...


  • Jeffersonville, Ohio, United States Loves Travel Stops & Country Store Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast, friendly, and...


  • Jeffersonville, Ohio, United States Ohio Bridal Outlet Full time

    Job OverviewOhio Bridal Outlet is seeking a dedicated Part-Time Sales Consultant to join our dynamic team. If you are passionate about providing exceptional service and being part of a supportive environment, we invite you to learn more about our organization.About UsAs a leading off-the-rack bridal retailer, Ohio Bridal Outlet offers brides access to...


  • Jeffersonville, Ohio, United States TravelCenters of America Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at TravelCenters of America. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience for every traveler who visits our travel centers.Key...


  • Jeffersonville, Ohio, United States TJ Maxx Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Part-Time Store Cleaning Associate to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for maintaining a clean and organized store environment, ensuring a positive customer experience, and supporting the growth of our business.Key...


  • Jeffersonville, Ohio, United States TravelCenters of America Full time

    Job SummaryTravelCenters of America is seeking a skilled Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.Key Responsibilities:Provide courteous and efficient service to customers, responding to...


  • Jeffersonville, Ohio, United States TravelCenters of America Full time

    Job SummaryTravelCenters of America is seeking a skilled Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.Key Responsibilities:Provide courteous and efficient service to customers, responding to...


  • Jeffersonville, Ohio, United States TravelCenters of America Full time

    Job SummaryTravelCenters of America is seeking a skilled Cashier to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience.Key Responsibilities:Process transactions efficiently and accurately on a point-of-sale (POS) registerMaintain a...


  • Jeffersonville, Ohio, United States Yates Full time

    Job SummaryYates is seeking a highly skilled and experienced Project Manager to lead our commercial construction projects. As a key member of our team, you will be responsible for overseeing project execution, ensuring timely completion, and maintaining high-quality standards.Key ResponsibilitiesProject Leadership: Provide strategic direction and guidance to...

  • Product Specialist

    5 days ago


    Jeffersonville, Ohio, United States Skechers U.S.A. Full time

    About the RoleThe Skechers Product Specialist is a key member of our sales team, responsible for delivering an exceptional customer experience. As a product expert, you will serve as a brand ambassador for Skechers, providing guidance to customers on our products and ensuring a premier shopping experience.Main ResponsibilitiesDrive sales through excellent...


  • Jeffersonville, Ohio, United States Denny's Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Denny's. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our guests receive an exceptional dining experience.Key ResponsibilitiesSupervise and manage a team of...


  • Jeffersonville, Ohio, United States TravelCenters of America Full time

    Job Summary:TravelCenters of America is seeking a highly skilled and experienced Assistant General Manager - Operations and Marketing to join our team. As a key member of our management team, you will be responsible for assisting the General Manager in overseeing the day-to-day operations of our restaurant, including marketing functions, staffing, training,...


  • Jeffersonville, Ohio, United States Connection Full time

    Position SummaryConnection is excited to present a remarkable opportunity for a Desktop / Field Technician. This role is essential in providing technical support across various company locations. This is a Contract position that comes with excellent benefits.Key ResponsibilitiesDeliver comprehensive desktop support and IT services to multiple company...

  • IT Support Specialist

    2 weeks ago


    Jeffersonville, Ohio, United States Connection Full time

    Position Summary Connection is excited to present a rewarding opportunity for a Desktop / Field Technician. This role involves providing essential technical support across various locations, ensuring seamless IT operations. Key ResponsibilitiesDeliver desktop support and IT services to multiple company sites.Identify and resolve hardware and software...

  • Account Coordinator

    23 minutes ago


    Jeffersonville, Ohio, United States DHD Consulting Full time

    Job DescriptionKey Responsibilities:Assist customers with product-related inquiries and resolve issues in a timely and professional manner.Process orders and handle claims for refunds or exchanges in accordance with company policies.Coordinate with internal teams to ensure seamless pre- and post-sales service.Manage relationships with customers and vendors...


  • Jeffersonville, Ohio, United States McKesson Full time

    Job Summary:Mckesson is seeking a skilled Warehouse Worker to join our team. As a key member of our warehouse operations, you will play a critical role in ensuring the efficient movement of products and the delivery of exceptional customer service.Key Responsibilities:Operate power industrial equipment to move products efficiently and safelyParticipate in...


  • Jeffersonville, Ohio, United States Malace|HR Full time

    **Job Summary**MalaceHR is seeking an experienced professional to work as a Boiler Operator at our new automotive manufacturing site in Ohio. The ideal candidate will have a strong background in boiler house operations and be able to work effectively in a team environment.**Key Responsibilities:**Must be licensed with the State of OhioAdditional...

  • Executive Director

    4 days ago


    Jeffersonville, Ohio, United States The Wendy's Company Full time

    What You'll DoTemporary Sign-On Bonus and Temporary Referral Bonus are available to eligible candidates.Be a Leader and make a difference in the fast-paced environment of The Wendy's Company. We're seeking career-minded, motivated individuals with excellent interpersonal skills and the ability to build a high-performing team that drives sales growth,...


  • Jeffersonville, Ohio, United States Malace HR Full time

    Job OverviewMalace HR is seeking experienced HVAC Technicians to work at an automotive manufacturing site in Ohio. The ideal candidate will be licensed in the State of Ohio.Key Responsibilities:Inspect, troubleshoot, service, and repair industrial and commercial heating, ventilating, air conditioning, electrical, mechanical, and energy management control...