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Customer Service Representative

2 months ago

Jeffersonville, Ohio, United States TravelCenters of America Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at TravelCenters of America. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience for every traveler who visits our travel centers.

Key Responsibilities
  • Customer Service: Serve each customer courteously, quickly, and efficiently with a sincere, positive, pleasant, and enthusiastic attitude.
  • Transaction Processing: Process transactions of customers on a point-of-sale (POS) register.
  • Store Maintenance: Maintain a clean, well-stocked food and beverage area, and clean and stock merchandise.
  • Communication: Establish strong communication and rapport with leaders and co-workers.
  • Adaptability: Prioritize work according to the store and management needs.
Requirements
  • Customer Service Skills: A dedicated individual who works well with others and is excited to be part of our team.
  • Basic Computer/POS Knowledge: Basic computer/POS knowledge preferred.
  • Cash Handling Skills: Cash handling skills preferred.
  • Communication Skills: Good verbal communication skills.
  • Flexibility: Ability to work flexible hours, including nights, weekends, and some holidays.
What We Offer
  • Competitive Pay: A competitive hourly rate.
  • Benefits: Medical, dental, vision, and life insurance, 401(k) with a company match, vacation and paid holidays, tuition reimbursement, on-site meal discounts, and a wide variety of discounts on technology, travel, food, and fuel.
  • Opportunities for Growth: Opportunity for growth and advancement within the company.
Work Environment

As a Cashier at TravelCenters of America, you will be working in a fast-paced retail environment, interacting with customers from diverse backgrounds. You will be exposed to outdoor elements in all seasons and may be required to lift up to 50 lbs and/or move heavy objects. The noise level in the work environment can be loud at times.