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Product Specialist

2 months ago

Jeffersonville, Ohio, United States Skechers U.S.A. Full time

About the Role

The Skechers Product Specialist is a key member of our sales team, responsible for delivering an exceptional customer experience. As a product expert, you will serve as a brand ambassador for Skechers, providing guidance to customers on our products and ensuring a premier shopping experience.

Main Responsibilities

  • Drive sales through excellent customer service and product knowledge.
  • Act as a product expert, guiding customers to the right product selection and providing solutions to their needs.
  • Ensure floor inventory is well maintained, merchandised, and stocked to create a welcoming environment for customers.
  • Process customer transactions efficiently, handle returns and exchanges professionally, and maintain a positive customer relationship.
  • Stay up-to-date on the latest Skechers product knowledge to provide expert advice to customers.

Requirements

  • Previous retail, restaurant, or hospitality experience is preferred but not required.
  • Availability to work a flexible schedule to meet the store's needs.
  • Strong attention to detail and ability to work in a fast-paced environment.
  • Excellent communication and interpersonal skills to provide exceptional customer service.

About Skechers U.S.A.

Skechers is a global, Fortune 500 brand that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. We are committed to providing a safe, inclusive, and respectful work environment and equal employment opportunities for all employees and applicants.