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**Assistant General Manager

2 months ago

Jeffersonville, Ohio, United States TravelCenters of America Full time

Job Summary:

TravelCenters of America is seeking a highly skilled and experienced Assistant General Manager - Operations and Marketing to join our team. As a key member of our management team, you will be responsible for assisting the General Manager in overseeing the day-to-day operations of our restaurant, including marketing functions, staffing, training, and development. Your primary goal will be to ensure that our customers receive exceptional service and that our restaurant meets the highest standards of quality and profitability.

Key Responsibilities:

  • Leadership and Team Management: Lead by example, inspiring your team to meet and exceed company performance standards, and foster a positive and inclusive work environment.
  • Staffing and Training: Recruit, hire, train, and retain high-quality team members, and develop a culture where team members feel respected and recognized for their achievements.
  • Customer Service: Ensure that every customer receives courteous, quick, and efficient service with a sincere, positive, and enthusiastic attitude.
  • Food Quality and Safety: Provide great-tasting and quality food, and maintain a clean and safe restaurant environment for all guests.
  • Financial Management: Help achieve financial objectives through effective management of people, product, service, and facility processes, including a focus on revenue and profit components.
  • Safety and Compliance: Adhere to safety standards and abide by company guidelines on vendor relationships.

Requirements:

  • Leadership Experience: Proven track record of leadership and supervisory experience in the fast-food industry.
  • Education: High School Diploma (or GED) required.
  • Communication Skills: Excellent verbal and written communication skills.
  • Technical Skills: Proficient in Microsoft Office and operational understanding of POS software.
  • Availability: Ability to work flexible hours, including nights, weekends, and some holidays.

What We Offer:

  • Competitive Compensation: Competitive wages and annual bonus opportunity.
  • Benefits: Medical, dental, vision, and life insurance, 401(k) with company match, paid vacation and holidays, tuition reimbursement, on-site meal discounts, and a wide variety of discounts on technology, travel, food, and fuel.
  • Opportunities for Growth: Opportunity for growth and advancement with company-paid training.

Equal Employment Opportunity:

TravelCenters of America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment where everyone feels valued and respected.