Benefits Administrator

4 weeks ago


New York, New York, United States SourcePro Search, LLC Full time
Job Summary

We are seeking a highly skilled Benefits Analyst to join our team at SourcePro Search, LLC. This is a hybrid role that can be based in our New York or Los Angeles office locations.

Key Responsibilities
  • Provides subject-matter expertise and support for the administration of the core U.S. and International health and welfare, leave of absence, and retirement plans.
  • Assists with leaves of absence administration, worker's compensation, and compliance programs.
  • Responds to benefit inquiries regarding plan provisions, enrollments, status changes, and other general inquiries.
  • Supports member education and participation campaigns in all program and plan offerings, including open enrollment projects, working with vendors/brokers consultants to manage project plans, employee communications, presenting plans to all employees, gathering and analyzing data, and preparing recommendations.
  • Serves as liaison with third-party vendors to provide prompt assistance in resolving benefit-related issues.
  • Identifies and recommends improvements to current processes to ensure that overall performance is aligned with business objectives and metrics.
  • Assists with the execution of system changes (e.g., testing updates, new configurations), identify reoccurring issues and partner with colleagues to implement customer service oriented solutions.
  • Acts with a high degree of integrity, professionalism, and discretion handling confidential employee information.
  • Exercises good judgment at all times with respect to data privacy, security, and all Firm policies and procedures.
  • Work beyond scheduled hours as required, especially at year-end.
  • Performs other duties as assigned.
Requirements
  • Bachelor's degree in Human Resources or Business preferred or equivalent professional work experience in Human Resources or Benefits and Absence Management.
  • At least three years of Health and Welfare and Leaves Administration experience.
  • Employee Benefits Specialist certification (CEBS) or Professional in Human Resources certification (PHR), a plus.
  • Fundamental to advanced knowledge of benefits and employment/leave of absence related laws, regulations, and practices.
  • Advanced knowledge of customer-service principles.
  • Fundamental knowledge of general payroll concepts and proficiency in payroll systems (i.e. ADP).
  • Fundamental proficiency in Workday (preferred) or other HCM systems.
  • Advanced computer skills and proficiency in Microsoft Excel and other MS Office applications is required.
  • Exceptional verbal and written communication skills.
  • Fundamental to advanced time-management skills, with proactive and client service oriented mindset.
  • Must be a collaborative team member and progressive thinker with demonstrated ability to manage multiple projects/tasks from inception to completion in a fast-paced changing environment.


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