Field Service Engineer

6 days ago

Miramar, Florida, United States ABB Full time
Job Title: Field Service Engineer

At ABB, we are committed to delivering exceptional service to our customers. As a Field Service Engineer, you will play a critical role in ensuring the smooth operation of our customers' vessels and terminal operations.

Key Responsibilities:
  • Execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines.
  • Plan and execute work on a first-time right approach with customers.
  • Display a clear understanding of sense of urgency and care in your own area of responsibility.
  • Work independently to install, modify, test, repair or inspect company products and equipment.
  • Perform or coordinate complex and diverse engineering activities associated with field projects.
  • Interpret technical drawings and schematics and make changes as necessary in the field.
  • Increase product and technical knowledge through factory or third-party training, technical manuals, and conventional or non-conventional resources.
  • Troubleshoot and repair equipment, applying personal knowledge and experience.
  • Provide technical advice to customers on site and remotely.
  • Work closely with project managers to coordinate site activity.
  • Assume the role of site manager on some projects.
  • Provide leadership in the assembly and operation of lab and field service equipment.
  • Record, compile, and reduce data for analysis and assist in the subsequent assessment and reporting.
  • Lead assigned field services: responsible for planning, analysis, and reporting of projects ranging in complexity from simple to advanced.
  • Assume the role of a mentor or an advisor to less experienced company personnel and customers.
  • Ensure quality and safe operations in the field.
  • Represent the company in conferences and meetings with customers.
  • Prepare or provide input for technical documents such as specifications, quotations, procedures, or technical reports.
  • Report opportunities and problems to management.
  • Prepare timesheets, service reports, expense reports, and other documents immediately following the work assignment.
  • Promote to customers ways to optimize their operations or make general improvements.
  • Seek other opportunities to promote customer satisfaction and foster harmonious business relations.
Requirements:
  • Associate's Degree in Engineering or other technical field with minimum 5 years of experience in marine power generation and power distribution with a focus on circuit breaker and switchgear maintenance.
  • Strong knowledge of protection relays and excitation.
  • Familiarity with marine and offshore work environment and procedures.
  • Candidates must already have a work authorization that would permit them to work for ABB in the US.
About ABB:

At ABB Marine & Ports, we are committed to transforming our customers' vessels and terminal operations with innovative electric, automated, and digital technologies. As part of enabling a low-carbon society, we strive to preserve resources and promote social progress. Our sustainable solutions have a far-reaching impact, and by joining us, you will actively play a part in contributing to a more sustainable future.

We value people from different backgrounds. Apply today for your next career step within ABB and visit https://www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

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