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Network Operations Center Engineer

2 months ago

Miramar, Florida, United States L2R Consulting Full time
Job Title: Network Operations Center Engineer

Job Summary:

L2R Consulting is seeking a highly skilled Network Operations Center Engineer to join our team. As a key member of our NOC team, you will be responsible for providing second-level technical support and services, analyzing, installing, configuring, maintaining, and repairing network infrastructure and application components.

Key Responsibilities:

  • Provide technical support and services to clients via remote control solutions and on-site support
  • Lead the Network Operation Center (NOC) support, service operations, quality control, maximized performance resolution, hardware and software installation and maintenance within Service Level Agreements
  • Monitor and maintain network security, identify, diagnose, and resolve network problems
  • Configure, test, and maintain LAN/WAN equipment and related services
  • Design and deploy company LANs, WANs, and wireless networks, including servers, routers, firewalls, load balancers, hubs, switches, UPSs, and other hardware
  • Manage existing and deploy new system configurations, including Windows Server, Virtualization Systems, Mobile Devices, Mobile Platforms, and Desktops
  • Provide formal corporate communications on directional changes or changes that will impact existing services
  • Monitor and maintain all levels of network security internally and externally
  • Create and maintain comprehensive documentation for all implemented networks

Requirements:

  • Bachelor's degree or equivalent combination of education and experience in Information Technology, Computer Science, or related field
  • 5+ years of working knowledge and diagnosis skills of Hardware/Software such as Laptops and Desktops, Computer Networking, Network Printers, Scanners, Ethernet, LAN/WAN, AD, DNS, Microsoft Office Applications, Citrix, Internet Protocols, Wireless Networking Protocols, Ticketing Systems, and VoIP Phone system
  • 4-5 years experience in a Network Operations center or equivalent role
  • Certifications: Network+, Security+, CCNA, Fortinet NSE 1-3, O365 Fundamentals, Azure Fundamentals, Vmware VCTA a plus
  • Excellent organizational and time management skills
  • Analytical, data-driven problem solver

Preferred Qualifications:

  • Knowledge of ITIL best practices pertaining to Incident Management, Problem Management, Change Management, Asset Management, and Service Level Management
  • Ability to prioritize tasks and complete assignments within an estimated time frame
  • Ability to be a team player when working in a team and communicate effectively
  • Ability to engage with customers onsite via our Co-IT Managed Services offerings, Special Response Team, and be available for on-call support when scheduled
  • Ability to work with wireless mobile devices (Apple IOS and Android) and Audio/Video conferencing equipment

What We Offer:

L2R Consulting offers a competitive salary and benefits package, as well as opportunities for professional growth and development.