Administrative Support Specialist
2 months ago
Position at Mahajan Therapeutics
Full-Time Office Coordinator
Mahajan Therapeutics is seeking a detail-oriented, professional, and motivated office coordinator to manage various administrative tasks within our treatment facility. The ideal candidate will excel at multitasking and ensuring the smooth operation of office activities while collaborating with clinic personnel and overseeing clerical workflows.
Key Responsibilities:
- Serve as the primary point of contact at the front desk, performing administrative duties such as answering phone calls, directing inquiries, managing incoming and outgoing mail, data entry, reconciling daily financial transactions, and overseeing office supplies.
- Support the Medical Director and clinical staff with patient intake processes, including appointment scheduling, patient check-in, insurance verification, payment processing, and follow-up communications.
- Assist in gathering patient histories from other treatment providers, creating patient files for new admissions, archiving records of discharged patients, and preparing necessary reports.
- Maintain a clean and organized office environment, including the children's play area, laboratory space, and refreshment areas.
- Facilitate specimen collection from patients, ensuring proper delivery to the laboratory, filing results, and distributing them to the appropriate counselors.
- Perform additional tasks as assigned by management.
- High school diploma or equivalent with a minimum of one year of experience in an office environment.
- Exceptional customer service abilities and professional communication skills, including telephone etiquette.
- Proficient in basic computer skills, with a preference for experience in Microsoft Word and Excel.
- Ability to comprehend and follow both verbal and written instructions, while establishing effective working relationships with patients, management, medical staff, counselors, and colleagues.
- Capability to maintain accurate records and communicate effectively in both oral and written formats.
- Self-motivated with the ability to work independently.
- Adaptable and cooperative in fulfilling job responsibilities.
- Successful completion of a drug screening and background check is required.
- Competitive salary package.
- Comprehensive benefits including medical, dental, vision, and 401(K).
- Generous accrual of paid time off.
- Opportunities for professional growth and development.
- Meaningful work contributing to the fight against the opioid crisis.
All employees will be required to adhere to the latest COVID-19 guidelines as issued by health authorities.
About Us:
Mahajan Therapeutics is a forward-thinking organization dedicated to providing high-quality care in mental health and substance abuse treatment within a supportive outpatient setting. Our mission is to address the comprehensive needs of our patients, helping them achieve long-term mental wellness and improved quality of life.
Mahajan Therapeutics is an equal opportunity employer and adheres to all applicable laws prohibiting employment discrimination based on race, color, age, national origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic information, disability, veteran status, or any other classification protected by law.
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