Senior Manager of Technology Operations

5 days ago

Sunnyvale, California, United States Walmart Full time
About the Role

We are seeking a highly skilled Senior Manager of Technology Operations to join our team at Walmart. As a key member of our Ecommerce org, you will play a critical role in building the future of omni-channel retail.

The Senior Manager of Tech Operations for Search will work across organizational lines with business, product, and engineering to prioritize, design, and build the Walmart online search experience. This person will help us understand and tackle problems end-to-end across multiple touchpoints to build the best experience for our customers.

Key Responsibilities
  • Identify opportunities to improve the search experience and create opportunity assessments to help prioritize efforts and solutions
  • Create compelling narratives around business/customer objectives to drive support and alignment across the organization
  • Own the process of defining key operating metrics, setting goals, and tracking progress
  • Partner with Product, Engineering, and Business leads to solve intricate search problems and ensure a customer-centric approach in execution
  • Align business and product stakeholders across the organization and create processes and principles to help manage business operations at scale
Requirements
  • 6 years' experience in business/product management of technically complex products
  • 3 years of experience in Retail/Ecommerce Search, with experience driving big, impactful end-to-end initiatives from front-end to back-end
  • At least 1 year of experience successfully leading a team
  • Outstanding business acumen, with experience managing revenue objectives and driving revenue and customer growth via defining and delivering tailored customer experiences
  • Strong analytical expertise, comfortable using data to glean insights, and experience creating operating metrics, setting goals, and holding teams accountable
  • Strong technical background with a deep understanding of software development processes, methodologies, and experience contributing to designing technical architecture
About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between.

We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity—unique styles, experiences, identities, abilities, ideas, and opinions—while being inclusive of all people.

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