Financial Center Representative
5 days ago
Sunmark Credit Union is seeking a highly skilled and customer-focused Financial Center Representative to join our team. As a Financial Center Representative, you will be responsible for providing legendary service to members by welcoming them to the financial center and providing information regarding our credit union services.
Key Responsibilities- Act as a member liaison, supporting member convenience with all credit union technology available.
- Support member transactions through the use of Interactive Teller Machines.
- Accurately process transactions as required, including receiving loan payments, processing cash advances and transfers, redeeming bonds, and processing insurance payments.
- Process transfers and credit card payments.
- Perform vault management, including verifying cash shipment under dual control, balancing, settlement, and cash management of the financial center.
- Serve members by providing product and advisory information, researching and solving member questions, problems, and complaints.
- Assist Management in maintaining our culture while achieving department sales goals.
- High school graduate or equivalent.
- Prior cash handling and customer service experience.
- Ability to meet sales goals, strong attention to detail, and effective communication skills.
- Computer proficiency within Microsoft Word, Excel, and Outlook.
Sunmark Credit Union is a local credit union making a big difference in our community. For 85 years, we strive to build brighter financial futures and brighter communities. We build relationships with our members and look for solutions for all their financial needs through our "Good Vibes" culture.
As a team member, you will find satisfaction in your career by assisting with our members' finances, volunteering through our foundation team, and career growth opportunities.
Employees are scheduled 36-40 hours per week with rotating Saturdays off. Actual shift may vary based on branch opening/closing/balancing needs.
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