Administrative Assistant
2 months ago
Aviva Family and Children's Services is seeking a highly skilled and detail-oriented Support Services Administrative Assistant to join our team at our Franklin office.
Job Summary:Under the direction of the Director of Support Services, the Support Services Administrative Assistant will provide exceptional customer service to callers and visitors, operate the telephone switchboard, and maintain departmental databases.
Key Responsibilities:- Provide a welcoming and culturally-sensitive environment to all callers and visitors
- Operate the telephone switchboard to answer, screen or forward calls and provide information
- Maintain departmental databases and create and maintain Support Service files
- Coordinate incoming and outgoing deliveries and schedule inspections and appointments as directed by the Director of Support Services
- Actively participate in the quality improvement project and take on special projects or additional duties as assigned
- High school diploma or equivalent preferred
- Experience operating a multi-line phone system required
- Experience as a customer service representative or receptionist preferably with a social services agency required
The Support Services Administrative Assistant will work in a fast-paced office environment and will be required to sit for long periods of time. The employee will occasionally be required to walk, stand, bend, and lift objects heavier than ten pounds.
Aviva Family and Children's Services is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package.
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