**Dispensary Operations Manager**

2 weeks ago


Homewood, Alabama, United States Windy City Cannabis Full time
About the Role

We are seeking a highly skilled and experienced Dispensary General Manager to lead our team at Windy City Cannabis. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work environment.

Key Responsibilities
  • Lead and Develop a High-Performing Team
    • Recruit, train, and develop a team of Dispensary Associates who provide exceptional customer service and promote a positive cannabis dispensary experience.
    • Coach and mentor team members to achieve sales goals and improve customer satisfaction.
  • Drive Sales Growth and Revenue
    • Develop and implement sales strategies to increase revenue and market share.
    • Track and analyze sales metrics to identify areas for improvement and optimize sales performance.
  • Maintain a Positive Work Environment
    • Ensure a safe and healthy work environment for all employees and customers.
    • Maintain a clean and organized store environment, including the front and back of house.
  • Comply with Regulations and Policies
    • Ensure compliance with all relevant laws, regulations, and company policies.
    • Maintain accurate records and reports, including sales data, inventory management, and employee information.
Requirements
  • 8+ years of experience in a retail management position, preferably in the cannabis industry.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Strong leadership and interpersonal skills, with the ability to motivate and develop a high-performing team.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong business acumen and understanding of P&L, labor budgeting, inventory, and sales reports.
  • Familiarity with technology and point of sale systems.
  • Ability to satisfy company requirements for vaccination against COVID-19, or obtain approved medical or religious exemption.

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