Customer Support Specialist
2 weeks ago
Customer Support Specialist
Join a leading organization in transportation mobility payments that prioritizes exceptional customer service and invests in the professional development of its team members.
Role Summary: As a Customer Support Specialist, you will be essential in nurturing positive relationships with customers. Your duties will encompass managing customer account updates and addressing inquiries regarding account modifications, adjustments, and statement requests. You will also be tasked with clearly communicating the terms, conditions, and policies associated with customer accounts.
Work Environment: This position is based in a professional setting.
Working Hours: Standard business hours with the possibility of remote work after a designated period.
Shifts Available: Various shifts to accommodate different schedules.
Compensation: Starting pay is competitive.
Qualifications:
- Education: High School Diploma or equivalent.
- Experience: A minimum of 3-6 months in customer service or administrative roles.
- Skills:
- Strong communication abilities
- Basic computer skills
Key Responsibilities:
- Respond to customer inquiries through various communication channels.
- Assist customers with account modifications and inquiries.
- Provide precise information regarding account terms and policies.
- Maintain a courteous and professional attitude while assisting customers.
Employee Benefits:
- Stability: Join a company dedicated to your career advancement.
- Comprehensive benefits package including:
- Retirement plan
- Health, Vision, and Dental coverage
- Paid Time Off
- Paid Holidays
- Opportunities for overtime
About TEKsystems: We are partners in transformation, helping clients activate innovative ideas and solutions to leverage new opportunities. With a robust team of professionals, we collaborate with numerous clients, including a significant portion of the Fortune 500, across various regions. As a leader in Full-Stack Technology Services and Talent Services, we work alongside forward-thinking leaders to drive impactful change. TEKsystems is proud to be an equal opportunity employer, considering all applications without regard to any protected characteristic.
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