Patient Services Coordinator
2 weeks ago
Lāna'i Community Health Center (LCHC) is a vital healthcare provider on the island of Lāna'i, reflecting a rich tapestry of cultural diversity and historical transitions. Our mission is to cater to the healthcare needs of all residents, particularly focusing on those who are underinsured or living at or below 200% of the federal poverty level.
We pride ourselves on delivering services in a culturally sensitive manner, ensuring that language barriers do not hinder access to care. As a Federally Qualified Health Center, we accept all forms of insurance, assisting patients in navigating their healthcare coverage. Our commitment is to enhance the overall well-being of the community through a holistic and patient-centered approach.
Located in the heart of Lāna'i City, LCHC is a nonprofit organization dedicated to making comprehensive healthcare accessible to everyone, embodying the island's unique heritage and diversity.
Role ResponsibilitiesThe Patient Services Coordinator will be essential in maintaining the operational efficiency of the health center. In this role, you will manage front desk activities with accuracy, following established protocols. Your duties will include:
- Overseeing the front desk operations and ensuring a welcoming atmosphere.
- Managing incoming patient calls and inquiries effectively.
- Building and nurturing positive relationships with patients, external partners, and team members.
To be successful in this role, candidates should possess:
- A high school diploma or equivalent.
- Demonstrated experience in administrative or front desk roles.
- Competence in office software and basic clerical tasks.
- Strong communication and interpersonal skills.
- The ability to multitask and manage various responsibilities efficiently.
- Familiarity with healthcare processes and terminology is advantageous.
We are looking for individuals who can meet the following criteria:
- Availability for full-time work with flexibility for occasional schedule adjustments.
- A commitment to adhering to established policies and procedures.
- Excellent organizational skills to maintain front desk efficiency.
- The ability to interact with patients with empathy and professionalism.
- A collaborative approach to foster positive relationships with patients and colleagues.
- Comprehensive Medical, Dental, and Vision coverage
- Paid Time Off (PTO) Accrual
- Holiday Compensation
- 401K Plan with Employer Matching
- Educational Assistance Programs
- Employee Support Programs
- Discounts on Wireless Services
- Continuing Education Benefits and Student Loan Repayment Programs
The hourly wage for this position is $18.
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