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Corporate Flight Services Coordinator

2 months ago


Lanai, Hawaii, United States Atlantic Aviation Full time
Job Overview

Join Atlantic Aviation as a vital member of our team in the role of Airline Front Desk. This position is ideal for individuals looking to embark on a career in the aviation sector while engaging with a dynamic team of professionals.

Why This Role is Exciting

As the initial point of contact for our esteemed clientele, you will have the unique opportunity to interact with various corporate flight departments and high-profile individuals. Your role will encompass a range of responsibilities related to servicing corporate aircraft, cargo, and passenger charters, as well as other general aviation operations.

Key Responsibilities
  • Deliver exceptional customer service and support to clients.
  • Facilitate hotel and catering arrangements for incoming and outgoing flights.
  • Handle customer transactions and fuel purchases efficiently.
  • Collaborate closely with line service teams and pilots to meet all customer service requirements.
  • Coordinate ground handling services effectively.
  • Manage communication with airport agencies regarding flight schedules.
  • Assist with various customer service tasks as needed.
Qualifications

To be successful in this role, candidates should possess:

  • Experience in customer service or hospitality.
  • A high school diploma or GED.
  • Must be at least 18 years old.
  • A valid driver's license.
  • Basic math skills for transaction processing.
  • Residency in Hawaii.
  • Ability to obtain an AOA badge and pass TSA Security Threat Assessment.
  • Successful completion of a 10-year FBI background check.

Note: We uphold a drug-free workplace and conduct pre-employment substance testing.

Atlantic Aviation is proud to be an equal opportunity employer, welcoming applications from all qualified individuals.