Retail Sales Consultant

1 week ago

Webster, New Hampshire, United States J. Jill Full time

Position: Retail Sales Consultant

Company Overview:

J.Jill is a distinguished omnichannel retailer and a recognized women's apparel brand dedicated to providing customers with exceptional, ready-to-wear fashion. Our brand embodies a thoughtful and inspired style that resonates with confident women who embrace life with joy and purpose. With over 280 stores across the nation and a comprehensive e-commerce platform, J.Jill is headquartered outside Boston.

Role Overview:

The Retail Sales Consultant plays a vital role in a skilled team that delivers service tailored to our customers' unique preferences. Our consultants foster authentic connections and loyalty with clients, assisting them in curating a complete wardrobe. This position requires a high level of customer service expertise, product knowledge, and advanced sales techniques. Additionally, consultants are responsible for maintaining store standards and visual merchandising.

Key Responsibilities:

  • Sales Performance:
    • Achieve individual and team sales targets and productivity goals.
    • Welcome customers warmly and engage them effectively.
    • Build customer loyalty through genuine interactions.
    • Participate in company-led initiatives to attract new customers and enhance shopping frequency.
    • Provide personalized service that addresses customer needs.
  • Customer Support:
    • Guide customers in selecting flattering outfits.
    • Assist clients in creating versatile wardrobes by offering insightful service and recommendations.
    • Stay informed about J.Jill products, including features such as colors, fabrics, fits, and styles.
    • Keep abreast of current fashion trends and how they relate to our offerings.
  • Visual Presentation:
    • Support the execution of visual merchandising and store layout.
    • Maintain high visual standards throughout the store.
    • Replenish stock according to established product level guidelines.
  • Operational Responsibilities:
    • Contribute to operational excellence by engaging in various functions, including marketing, product processing, and store organization.
    • Adhere to company policies and procedures to ensure a safe environment and protect company assets.

Qualifications:

  • Previous experience in a retail setting, preferably in women's specialty retail.
  • Familiarity with point-of-sale systems and technical operations.
  • Community connections are a plus.
  • A passion for fashion and a strong affinity for the J.Jill brand.
  • Excellent communication abilities.
  • Demonstrated sales and customer service proficiency.
  • Strong skills in style, merchandising, and wardrobe consulting.

Compensation & Benefits:

The estimated pay range for this position is $14.30 per hour. Actual compensation will be determined based on the applicant's experience, knowledge, skills, and abilities. Part-time associates are eligible for benefits, including paid time off, generous employee discounts, and access to employee assistance programs.

At J.Jill, we are committed to fostering a culture that values creativity and data-driven decision-making. Our collaborative environment ensures that every associate is focused on delivering a unique customer experience and achieving results through our omnichannel business model. We celebrate diversity and welcome all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

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