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Care Coordinator

2 months ago

Brooklyn, New York, United States Ultimate Care NY Full time
About the Role

Ultimate Care NY is seeking a skilled Intake Specialist to join our team. As an Intake Specialist, you will play a crucial role in educating consumers about available services and assisting them in the process to get approved.

Key Responsibilities
  • Collaborate with various teams internally to ensure a smooth intake process for clients seeking home care services.
  • Conduct intake assessments to determine client needs and eligibility for services.
  • Educate and inform consumers about the range of care services available.
  • Guide clients through the enrollment process, ensuring all necessary paperwork and requirements are met.
  • Maintain accurate and up-to-date records of client information and interactions.
Requirements
  • Previous experience in home care intake coordination is preferred, but we are willing to train the right candidate who exhibits enthusiasm and a willingness to learn.
  • Customer service experience in a home care environment is a plus, showcasing your ability to empathize and communicate effectively with clients and their families.
  • Excellent organizational skills, attention to detail, and the ability to prioritize tasks to ensure efficient workflow.
  • A proactive go-getter attitude that enables you to find creative solutions and make the most of available resources.
What We Offer
  • A competitive hourly rate of $23 - $25.
  • A comprehensive benefits package, including health, vision, and dental benefits.
  • Emblem Care: accessible virtual care, when and where people need it.
  • An Employee Assistance Program: counseling (Guidance Resources for Work, Life, Legal and Financial).
  • Competitive rate and advancement opportunities.
  • 401k Retirement plan + Employer Match.
  • Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance.
  • Generous paid time off, sick time.
  • Learning and development resources.
  • Merk-based employee recognition program with rewards.
  • Daily pay via payroll program.
  • Discount programs for restaurants, Broadway shows, movies, shopping, and much more.
About Us

Our mission is to provide and restore client dignity and independence in their homes through individualized care plans in an effort to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities.

Ultimate Care is a licensed home care provider located in the state of New York.

We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services.

At Ultimate Care, we recognize the pivotal role that home care plays in the overall patient care journey, offering a myriad of benefits for those seeking comfort, independence, and personalized attention.

We understand the importance of maintaining independence, and our tailored home care services empower individuals to engage in their daily routines with the necessary assistance, promoting a sense of autonomy.

Our personalized care plans are crafted to address unique needs, adapting over time to ensure ongoing relevance and effectiveness.

Ultimate Care not only strives to be cost-effective but also places a strong emphasis on fostering family involvement, believing that strengthened bonds and emotional support are integral components of the healing process.

At Ultimate Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace.