Client Support Specialist
1 week ago
POSITION SUMMARY
Under the guidance of the Non-Residential Supervisor, this role is dedicated to delivering comprehensive and holistic support services to clients and their families.
KEY RESPONSIBILITIES include, but are not limited to:
- Facilitating services aimed at enhancing family independence.
- Assisting clients in formulating safety plans, setting objectives, and identifying resources to meet their needs.
- Collaborating with relevant staff to address client requirements.
- Responding to urgent calls and providing necessary information and referrals.
- Conducting client intakes, evaluations, and exits in accordance with established policies.
- Maintaining daily documentation and client records as required.
- Offering information, referrals, crisis intervention, and advocacy for program participants.
- Documenting and reporting to relevant health and family services.
- Participating in case meetings, training sessions, and staff gatherings as assigned.
- Engaging in public speaking and representing the agency at community events.
- Participating in on-call duties as necessary.
- Providing agency services to various organizations, including hospitals and law enforcement.
- Maintaining an updated directory of community resources.
- Facilitating client transitions and follow-up services.
- Managing phone communications when the office is unattended.
- Performing additional tasks as required.
QUALIFICATIONS
To be successful in this role, candidates must demonstrate the ability to perform essential duties effectively. The following qualifications are essential:
- Bachelor's Degree in Social Work or a related field, or equivalent experience.
- A minimum of two years of experience in a human services environment or comparable experience.
- Proficient in computer data entry.
LANGUAGE PROFICIENCY
Ability to read, analyze, and interpret various documents, including business reports and legal materials. Proficient in writing reports, correspondence, and manuals that adhere to established formats. Capable of effectively presenting information and addressing inquiries from various stakeholders.
MATHEMATICAL ABILITY
Ability to apply basic mathematical concepts.
PROBLEM-SOLVING SKILLS
Ability to address practical issues and navigate diverse situations with limited standardization.
CERTIFICATIONS
Must meet certification standards as required and possess or be able to obtain a valid driver's license.
PHYSICAL REQUIREMENTS
The physical demands of this position require regular sitting, use of hands, and effective communication. Occasional lifting of up to 20 pounds may be necessary.
WORK ENVIRONMENT
The work environment is typically moderate in noise level, with necessary accommodations for individuals with disabilities.
COMMENTS
Candidates must uphold the dignity and confidentiality of all individuals and demonstrate professionalism in all interactions. A commitment to the agency's mission and adherence to all policies is essential.
-
Client Support Specialist
1 week ago
Owensboro, Kentucky, United States Family Dollar Full timePosition Overview:As a Client Support Specialist at Family Dollar, your primary responsibility will be to deliver outstanding service to our customers. You will play a crucial role in ensuring a positive shopping experience by engaging with customers and assisting them in selecting products that meet their needs.Key Responsibilities:1. Welcome customers...
-
Client Support Specialist
2 weeks ago
Owensboro, Kentucky, United States Owensboro Area Shelter Information & Services Full timePosition OverviewSUMMARYUnder the guidance of the Non-Residential Supervisor, this role is dedicated to delivering comprehensive and holistic support services to clients and their families.KEY RESPONSIBILITIES include, but are not limited to:Facilitating services aimed at enhancing family self-sufficiency.Assisting clients in developing safety plans, setting...
-
Client Support Specialist
1 week ago
Owensboro, Kentucky, United States Owensboro Area Shelter Information & Services Full timeJob OverviewSUMMARYUnder the guidance of the Non-Residential Supervisor, this role offers comprehensive, holistic support to clients and their families within the community.KEY RESPONSIBILITIES include, but are not limited to:Facilitating services aimed at enhancing family self-sufficiency.Assisting clients in developing safety plans, setting objectives, and...
-
Client Support Specialist
1 week ago
Owensboro, Kentucky, United States Valor Full timeJob TypeFull-time, Part-timePosition OverviewThe Service Excellence Associate is dedicated to delivering outstanding customer support while assisting management in achieving operational, sales, and profitability goals.The Service Excellence Associate addresses customer needs by being knowledgeable, approachable, and attentive, adhering to company protocols...
-
IT Support Specialist
1 week ago
Owensboro, Kentucky, United States Resource Logistics Full timeJob Title: IT Support Specialist / Hardware Refresh Location: Owensboro, KY Mode : Contract (6+ Months) (Day 1 Onsite) Max Rate - $23/hr on W2 The IT support specialist is responsible for delivering onsite technical assistance at a designated customer location. This role encompasses a diverse range of hardware, software, application, and as-a-Service...
-
Client Relations Specialist
2 weeks ago
Owensboro, Kentucky, United States UniFirst Corporation Full timeUniFirst Corporation is in search of a committed Client Relations Specialist to become an integral part of our team. You will play a crucial role in providing exceptional customer support as a bridge between our clients and the organization. At UniFirst, we maintain a 5-day work week, allowing you to enjoy weekends off. We offer immediate openings and...
-
IT Support Specialist
2 weeks ago
Owensboro, Kentucky, United States Resource Logistics Full timeJob Title: Desktop Support / PC Refresh Location: Resource Logistics Mode : Contract (6+ Months) (Day 1 Onsite) Max Rate - $23/hr on W2 The technology support specialist is responsible for delivering onsite IT assistance at a designated customer location. This role encompasses a diverse range of hardware, software, application, and service technologies...
-
IT Support Specialist
2 weeks ago
Owensboro, Kentucky, United States Resource Logistics Full timeJob Title: Desktop Support / PC Refresh Location: Resource Logistics Mode : Contract (6+ Months) (Day 1 Onsite) Max Rate - $23/hr on W2 The technology support specialist is responsible for delivering onsite IT assistance at a designated customer location. This role encompasses a broad spectrum of hardware, software, application, and as-a-Service technologies...
-
Client Support Specialist
2 weeks ago
Owensboro, Kentucky, United States UniFirst Full timeAs a Customer Care Associate, your primary responsibility will be to manage both incoming and outgoing customer communications via phone and email. You will ensure that customers receive exceptional service in a courteous and professional manner. Your role will also encompass various customer support tasks, including but not limited to, resolving issues,...
-
IT Support Specialist
2 weeks ago
Owensboro, Kentucky, United States Resource Logistics Full timeJob Title: Desktop Support / PC Refresh Location: Resource Logistics Mode : Contract (6+ Months) (Day 1 Onsite) Max Rate - $23/hr on W2 The technology support specialist is responsible for delivering onsite IT assistance at a designated customer location. This role encompasses a diverse range of hardware, software, application, and service technologies...
-
Technical Support Specialist
2 weeks ago
Owensboro, Kentucky, United States Insight Global Full timeJob OverviewPosition Summary: A prominent client of Insight Global is seeking a Technical Support Specialist to deliver exceptional assistance and technical guidance to end-users. This role involves diagnosing and resolving hardware and software challenges while executing various administrative responsibilities.Key Responsibilities:Provide comprehensive...
-
Client Support Specialist
2 weeks ago
Owensboro, Kentucky, United States UniFirst Full timeAs a Customer Care Associate, your primary role will be to manage incoming and outgoing customer communications via phone and email. You will ensure that customer service is delivered in a courteous and professional manner. Your responsibilities will also include various tasks related to customer assistance, such as resolving issues, processing orders, and...
-
Client Support Specialist 2
1 week ago
Owensboro, Kentucky, United States U.S. Bank Full timeAt U.S. Bank, we are committed to excellence in serving our customers and the communities we support. Our mission is to empower individuals and businesses to make informed financial choices while fostering growth and success. We recognize that each team member brings unique talents and perspectives, and we offer a variety of opportunities for personal and...
-
Peer Support Specialist
1 day ago
Owensboro, Kentucky, United States Addiction Recovery Care Full timeJob Title: Peer Support SpecialistWe are seeking a highly motivated and compassionate Peer Support Specialist to join our team at Addiction Recovery Care. As a Peer Support Specialist, you will play a vital role in helping individuals overcome substance abuse addiction.Key Responsibilities:Lead peer support groups for clients, providing a safe and supportive...
-
Client Services Support Representative
2 weeks ago
Owensboro, Kentucky, United States U.S. Bancorp Full timeClient Services Support RepresentativeWe are seeking a Client Services Support Representative to become an integral part of our organization. In this role, you will be tasked with delivering a comprehensive range of administrative, operational, and personnel support services for a designated group or manager. Your contributions will be vital in facilitating...
-
AV Support Specialist
2 days ago
Owensboro, Kentucky, United States Inherent Technologies Full timeJob Summary:Inherent Technologies is seeking an experienced AV Support Specialist to join our team. As an AV Support Specialist, you will be responsible for providing technical support for our audio visual equipment and systems.Key Responsibilities:Assist with the installation, maintenance, and repair of audio visual equipment and systems.Provide technical...
-
Paralegal Specialist
3 days ago
Owensboro, Kentucky, United States Army National Guard Full timeJob SummaryThe Army National Guard is seeking a highly skilled Paralegal Specialist to provide legal and administrative support in various areas of law, including family law, international law, contract law, and judicial services. As a Paralegal Specialist, you will assist judges, Army lawyers, and unit commanders with legal matters and judicial work.Key...
-
Culinary Support Specialist
2 weeks ago
Owensboro, Kentucky, United States Compass Group USA Full timeJoin Our Team!We are currently seeking part-time Culinary Support Specialists to enhance our food service operations.Position Overview:As a Culinary Support Specialist, you will play a vital role in maintaining cleanliness and organization within kitchen environments, ensuring a safe and efficient workspace.Key Responsibilities:- Maintain kitchen work areas...
-
Bilingual Youth Support Specialist
1 week ago
Owensboro, Kentucky, United States The Methodist Home of Kentucky, Inc. Full timePosition OverviewAre you dedicated to empowering youth? Do you believe in the potential of every child, regardless of their past experiences? Join our team at The Methodist Home of Kentucky, Inc., where we witness transformative changes in lives every day.Why Choose Us: With over 150 years of expertise in supporting youth who have faced trauma, we pride...
-
Client Relationship Advisor
2 weeks ago
Owensboro, Kentucky, United States PNC Bank Corp. Full timeCLIENT RELATIONSHIP DEVELOPMENT EXPERTObjective: To cultivate and enhance the branch's clientele through strategic sales and exceptional service practices.Key Responsibilities:Proactively seeks to broaden the branch's customer network through innovative sales strategies and personalized service.Improves the overall client experience by discovering...