Client Support Specialist 2

1 week ago

Owensboro, Kentucky, United States U.S. Bank Full time

At U.S. Bank, we are committed to excellence in serving our customers and the communities we support. Our mission is to empower individuals and businesses to make informed financial choices while fostering growth and success. We recognize that each team member brings unique talents and perspectives, and we offer a variety of opportunities for personal and professional development from the very start of your career.

Position Overview

This role is essential in delivering a comprehensive range of administrative, operational, and staff support services for designated groups or managers. Key responsibilities include drafting reports, tracking data, performing data entry, maintaining records, and ensuring compliance with internal and regulatory standards. The position may involve evaluating work quality and productivity standards within specific product lines or areas. Additionally, responsibilities may include reviewing and finalizing loan modifications and overseeing vendor management within the loan workout department. Proficiency in PC-based software for word processing, spreadsheets, and graphics is required. Specific duties may vary based on the assigned area.

Essential Qualifications
- High school diploma or equivalent
- Two to four years of experience in administrative support roles

Preferred Skills and Experience
- Strong verbal, grammatical, and written communication abilities
- Well-developed reading, writing, and mathematical skills
- Capability to manage multiple tasks/projects and meet deadlines effectively
- Proficient in identifying and resolving discrepancies and interpreting data
- Advanced PC skills, particularly in Microsoft Office applications
- Demonstrated administrative capabilities with a keen attention to detail

If you require any accommodations due to a disability during the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our benefits and total rewards approach considers the holistic needs of our team members. We offer a range of benefits designed to support your health, financial security, and overall well-being. Benefits may include:

  • Healthcare (medical, dental, vision)
  • Life insurance options
  • Short-term and long-term disability coverage
  • Parental leave and pregnancy disability benefits
  • 401(k) and employer-funded retirement plans
  • Paid vacation (ranging from two to five weeks based on salary grade and tenure)
  • Up to 11 paid holidays annually
  • Adoption assistance programs
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law

U.S. Bank is an equal opportunity employer dedicated to fostering a diverse workforce. We welcome all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors. For more information on our commitment to equal opportunity, please view the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contributions, and pension (all benefits are subject to eligibility requirements).

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