Air and Sea Import Logistics Coordinator

16 hours ago

Los Angeles, California, United States MERCURY AVIATION COMPANIES LLC Full time
Job Summary:

The Air and Sea Import Agent is responsible for managing import logistics via air and sea, ensuring compliance and maintaining service quality standards. This role involves coordinating with clients, vendors, and government agencies to guarantee smooth and efficient shipment handling from arrival to final delivery.

Key Responsibilities:
  • Import Coordination: Manage logistics operations for air and sea imports, ensuring seamless coordination of shipments to meet deadlines.
  • Client Management: Serve as a primary point of contact for clients, providing timely shipment updates and addressing any concerns.
  • Government Compliance: Coordinate with US Customs, USDA, and other agencies to ensure all import activities comply with regulatory requirements.
  • Documentation: Prepare and process necessary import documentation, ensuring accuracy and compliance.
  • Container Freight Station (CFS) Operations: Oversee CFS shipments and maintain accurate inventory records.
  • Vendor & Partner Communication: Liaise with vendors, consignees, and agents to facilitate daily updates and resolve shipment issues.
  • Delivery Coordination: Assist in scheduling and coordinating deliveries to align with client timelines.
  • Internal Collaboration: Partner with internal teams to ensure service delivery meets established standards.
  • Invoicing: Generate invoices for clients in accordance with company guidelines and timeframes.
  • Compliance & Security: Maintain adherence to TSA, USCBP, and USDA regulations and ensure all security protocols are followed.

Requirements:
  • Education: Associate's degree or equivalent experience in logistics or a related field.
  • Experience: 2-3 years of experience in freight forwarding, logistics, or a similar industry.
  • Communication Skills: Proficient in written and verbal communication, capable of explaining complex topics and building strong client relationships.
  • Technology Skills: Proficient in Microsoft Office (Outlook, Excel, Word) and able to navigate digital tools for logistics management.
  • Analytical Skills: Comfortable with freight rate calculations and have a basic understanding of accounting principles.
  • Attention to Detail: Meticulous with documentation, ensuring accuracy and compliance in every task.
  • Customer Focus: Prioritize client satisfaction, proactively addressing their needs and maintaining professional relationships.
  • Problem Solving: Approach challenges with a solution-oriented mindset and adapt to changes quickly.
  • Teamwork & Collaboration: Thrive in a collaborative environment and support the team to achieve shared goals.
  • Organizational Expertise: Manage multiple tasks efficiently and maintain order, even in a fast-paced setting.

Benefits:
  • Health, Dental, and Vision insurance
  • Paid time off
  • Flexible work schedule
  • Cellphone reimbursement when applicable

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