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Senior HR Manager

2 months ago


New York County New York, United States Booking Full time
About the Role

We are seeking a highly skilled and experienced Senior HR Manager to join our team at Booking.com. As a key member of our HR function, you will play a critical role in shaping and executing people strategies that support our business priorities and drive organizational success.

Key Responsibilities
  • Lead a team of HR professionals in Canada, the US, and LATAM, providing guidance and support to ensure the delivery of HR programs and initiatives.
  • Partner with regional business leaders to understand business objectives and translate them into effective people programs, serving as a member of the Americas Leadership team.
  • Collaborate with business leaders to identify talent needs and develop strategies for attracting, retaining, and developing top talent.
  • Develop and implement HR initiatives that support business growth, talent management, and organizational development across the Americas region.
  • Collaborate with and provide strategic input on talent acquisition, employee relations, and performance management to the global and regional HR COEs, ensuring alignment, teamwork, and effective communication.
  • Lead conversations and implement outcomes of succession planning, and career development initiatives tailored to the region.
  • Lead the development and execution of regional HR policies and procedures that are consistent with global company standards and adapted to local needs.
  • Monitor and analyze regional people metrics to identify trends, challenges, and opportunities for improvement.
  • Work closely with our Employee Relations team to address and resolve complex employee relations issues, ensuring fair and consistent application of company policies.
  • Foster a culture of continuous learning and performance excellence.
  • Promote a diverse and inclusive workplace through various company, ERG initiatives, and programs.
  • Ensure adherence to local, regional, and global labor laws and regulations.
  • Manage HR compliance audits and address any issues or findings in a timely manner.
  • Share best practices and insights with HR peers globally to drive consistency and innovation.
  • Represent the HR function in regional leadership meetings and contribute to broader business strategies.
Requirements
  • Bachelor's degree in Human Resources, Business Administration, or a related field. Advanced degree or HR certification (e.g., SHRM-SCP, PHR) preferred.
  • Minimum of 8-10 years of progressive HR experience, with at least 5 years in a managerial role overseeing multiple regions.
  • Strong knowledge of HR principles, practices, and legal requirements in Canada, the US, and Latin America.
  • Ability to apply metrics and analysis to inform business leaders about trends and to identify targeted areas of opportunity for impact such as organizational health and efficiency, cost effectiveness, process improvement.
  • Proven ability to develop and implement HR strategies that align with business goals and drive results.
  • Proven ability to coordinate, influence, and drive results without direct authority.
  • Excellent interpersonal, communication, and leadership skills, with the ability to influence and build relationships at all levels of the organization.
  • Demonstrated experience in managing complex employee relations issues and fostering a positive work environment.
  • Ability to thrive in a fast-paced, dynamic environment with a high degree of autonomy and decision-making authority.
  • Excellent communication skills, including influencing, coaching, and mentoring.
  • An expert in HR process and policy that is relevant to the function/region they are operating in.
  • Expert in delivering large-scale organizational change programs and/or people roadmaps.
  • A thorough understanding of managing talent lifecycles and resourcing plans.
  • Ability to work cross-functionally and partner with multiple business areas to impact business decisions.
  • Ability to drive and own large change programs.
  • Strategic mindset, with the ability to work commercially.
  • Strong finance knowledge, specifically P&L, budgeting, and Financial Planning.
What We Offer

We offer a competitive compensation package, including a salary range of $203,000 - $225,500, as well as additional annual bonus potential. Our Total Rewards Philosophy is designed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer a range of benefits, including medical, life, and disability insurance, annual paid time off, and a generous paid leave scheme, as well as industry-leading product discounts and access to online learning platforms and mentorship programs.