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Customer Service Coordinator

2 months ago


Memphis, Tennessee, United States Baptist Memorial Full time

Job Summary:

We are seeking a highly skilled Customer Service Coordinator to join our team at Baptist Memorial. As a key member of our administrative support team, you will be responsible for providing exceptional customer service to our patients, families, and healthcare professionals.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and timely information to patients and families regarding their care and services
  • Collaborate with healthcare teams to ensure seamless communication and coordination of care
  • Develop and maintain relationships with patients, families, and healthcare professionals to ensure high levels of satisfaction and loyalty
  • Participate in quality improvement initiatives to enhance customer service and patient experience

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance

About Baptist Memorial:

Baptist Memorial is a leading healthcare provider in the Mid-South region, known for our commitment to excellence and compassion. We offer a range of services and programs designed to meet the unique needs of our patients and families.