Patient Services Representative

2 days ago

Robbinsdale, Minnesota, United States Annex Teen Clinic Full time
About the Role

We are seeking a highly motivated and compassionate Patient Services Representative to join our team at the Annex Teen Clinic. As a key member of our staff, you will play a vital role in providing exceptional patient care and support to our clients.

Key Responsibilities
  • Provide outstanding customer service to patients, ensuring a positive and welcoming experience.
  • Conduct patient intake and registration, ensuring accurate and efficient processing.
  • Assist patients with scheduling appointments and providing information on clinic services.
  • Conduct patient experience surveys to gather feedback and improve our services.
  • Provide support to patients with phone calls, emails, and other inquiries.
Requirements
  • High school diploma or equivalent required; background or education in STI testing and risk reduction preferred.
  • Experience in a clinic setting preferred; bilingual skills a plus.
  • Passion for sexual healthcare and commitment to providing patient-centered care.
  • Valid driver's license and reliable transportation required; ability to meet Annex Teen Clinic's driving record requirements.
What We Offer

We offer a competitive hourly rate of $19.00, paid sick time and personal time policies, 9 paid holidays per year, and 2 floating holidays. We also provide an agency-sponsored retirement plan with a 3% employer contribution after one year of service.

Why Work with Us?

The Annex Teen Clinic is a leader in sexual health and education for young people through the age of 25. We pride ourselves on creating a comfortable, relaxed, and social work environment for mission-driven employees. Our services are low-cost, medically accurate, non-judgmental, and inclusive. We provide the full range of birth control methods, STI testing and treatment, pregnancy testing and all-options counseling and referrals, as well as sexuality education.

Equal Opportunity Employer

The Annex Teen Clinic is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and equitable work environment where everyone can belong. We encourage you to apply even if you feel like you don't fit 100% of the technical requirements.

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