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Surgical Services Nurse Leader

2 months ago

Robbinsdale, Minnesota, United States North Memorial Health Full time

Position Overview

The Surgical Services Nurse Leader is accountable for the comprehensive management of the Operating Room, ensuring effective leadership and operational excellence around the clock. This role encompasses strategic and tactical planning, staff development, resource allocation, budget oversight, and quality assurance to enhance patient care and experience. The Nurse Leader exemplifies the core values of North Memorial Health.

Key Responsibilities:

• Directs the administration of the Operating Room, focusing on service scheduling, resource management, and productivity enhancements. Collaborates with essential support services to ensure optimal resource availability.

• Provides visionary leadership and guidance to the Operating Room team.

• Engages in strategic and operational planning for Surgical Services, overseeing the execution of objectives and the development of programs tailored to patient needs and departmental goals.

• Ensures the delivery of high-quality, cost-efficient patient care services. Identifies and implements operational enhancements to boost service quality, productivity, and financial outcomes.

• Leads initiatives for process and system improvements aligned with hospital quality enhancement strategies, including timely surgical starts and efficient scheduling practices.

• Evaluates patient expectations and outcomes, ensuring a focus on quality patient experiences.

• Achieves financial targets for the Operating Room, directing the formulation of capital and operational budgets while managing financial performance within established parameters.

• Oversees human resource functions within the Operating Room, including staff selection, performance feedback, and fostering a values-driven work culture.

• Manages the orientation, education, and competency development of Operating Room personnel, ensuring a high level of team competence.

• Ensures compliance with all necessary information systems and documentation standards.

• Adheres to the standards set by accrediting, licensing, and governmental bodies relevant to operational responsibilities.

• Monitors and evaluates key performance indicators that reflect critical aspects of care and service delivery.

• Initiates corrective actions in response to identified issues.

• Cultivates positive working relationships with surgeons, anesthesiologists, and other key medical personnel.

• Facilitates effective communication within the hospital leadership team, acting as a liaison between management, staff, and external stakeholders as necessary.

• Strives to meet key performance indicators related to customer care, financial, and operational outcomes as outlined in the annual work plan.

• Collaborates effectively with team members and key partners to implement departmental initiatives and manage daily operations.

• Develops talent within the team, focusing on recruitment, engagement, and retention strategies.

• Organizes and schedules team activities to maximize productivity.

• Tracks and emphasizes metrics that measure essential business outcomes.

• Translates organizational vision and strategies to the team level, empowering team members to innovate in meeting patient needs and driving growth.

Qualifications

Education

• Graduate of an accredited nursing program recognized by the MN Board of Nursing.
• Bachelor's degree in nursing is required; a Master's degree is preferred. Relevant experience may substitute for some educational requirements.

Experience

• Minimum of 3 years of experience in Operating Room nursing and at least 2 years in a clinical leadership role. A proven record of increasing responsibilities is essential. A combination of education and demonstrated leadership experience may be considered in lieu of specific experience requirements.

Knowledge, Skills, and Abilities
• Strong leadership capabilities with a strategic mindset; excellent judgment and decision-making skills, along with analytical and problem-solving abilities.
• Exceptional communication skills, with the ability to convey ideas and information clearly and concisely to various audiences.
• Proven conflict resolution skills and the ability to understand and respond to the needs and feelings of others.
• Commitment to quality customer service and the ability to adapt to diverse personalities and situations.
• Strong organizational, project management, and prioritization skills.
• Team-oriented with excellent interpersonal skills, capable of quickly establishing rapport and collaborating effectively.
• Proven track record in achieving customer satisfaction, team engagement, and departmental performance goals.
• Ability to build and maintain effective relationships within departments and the broader industry.
• Initiative and flexibility in partnering with internal and external stakeholders to identify performance gaps and develop integrated solutions.
• Self-motivated with the ability to work independently and collaboratively.
• Proficient in MS Office applications and other relevant software.
• Ability to uphold quality, safety, and infection control standards.
• Proficiency in reading, writing, and speaking English.

Licensure/Certification

• Current RN licensure in the State of Minnesota or CRNA certification.
• Current BLS Certification.

North Memorial Health is committed to fostering a diverse and inclusive workplace. If you are enthusiastic about this opportunity, we encourage you to apply, even if your experience does not align perfectly with every qualification listed. You may still be the ideal candidate for this or other positions.

Work Group: Non-Contract

Hours per two-week pay period: 80

Shift: Days, 8 hours

Weekend Requirement: None

Call Requirement: Occasional Call

Remote or On-site: On-site

FLSA Status: Exempt

Benefits: Yes