Retail Sales Representative
2 weeks ago
We are seeking candidates with availability for afternoon/evening shifts and weekends (Saturday-Sunday).
POSITION SUMMARY
A Sales Support Specialist plays a vital role in enhancing sales by delivering an authentic experience to every customer.
KEY RESPONSIBILITIES
Brand Representation
Serves as a brand ambassador, embodying the core values of the company.
Engages customers through conversation, offering insights and product knowledge to create a personalized interaction.
Leverages technology to stay informed about company initiatives and promotions both in-store and online; ensures a smooth, integrated shopping experience by utilizing available tools to assist customers (e.g., mobile point of sale, point of sale, in-store and curbside pickup).
Collaboration and Communication
Positively contributes to the store environment by being respectful, supportive, and cooperative with colleagues.
Works alongside peers and management, sharing innovative ideas and assisting with team needs.
Demonstrates a readiness to learn and adapt; remains flexible to change and open to exploring new methods.
Visual Merchandising and Operational StandardsUpholds the visual and operational standards of the company while prioritizing customer focus.
Assists with the shipment process to gain insight into products, including new arrivals and items already displayed; aids in the completion of order fulfillment processes.
Complies with safety standards, maintains inventory accuracy, minimizes product loss, and adheres to all company policies and procedures to support the store's profitability.
REQUIREMENTS
Strong passion for the brand.
Previous experience in customer service roles.
Demonstrated ability to work effectively as part of a team.
Willingness to work flexible hours to accommodate store needs, including evenings, weekends, and holidays.
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