Retail Sales Team Member

2 weeks ago


Providence, Rhode Island, United States Blick Art Materials Full time
Your Role...

As a vital member of our team, the Retail Sales Associate will embody our commitment to exceptional customer service, artistic engagement, and community involvement. This position is centered around delivering outstanding service to our customers, sharing valuable product insights, and contributing to our sales objectives. Key responsibilities include managing point-of-sale operations, maintaining store cleanliness, merchandising, pricing, and ensuring compliance with company policies.

Key Responsibilities:
  • Exhibit a friendly, enthusiastic, and proactive demeanor in all customer interactions.
  • Deliver exceptional customer service by following our established sales process.
  • Warmly greet customers, making everyone feel welcome and valued.
  • Assess customer needs through engaging conversations.
  • Recommend suitable products and additional items to enhance customer projects.
  • Inform customers about current promotions and new arrivals.
  • Act as a representative of our Custom Services, guiding customers on framing, custom canvas, and printing options.
  • Facilitate a smooth checkout experience, ensuring customers feel appreciated and informed about our loyalty program.
  • Go the extra mile to fulfill customer requests.
  • Utilize our online platform to assist customers with product orders when necessary.
  • Participate in training programs to enhance skills and knowledge.
  • Assist in visual merchandising and maintain store presentation standards.
  • Effectively manage tasks while providing excellent customer service.
  • Report low stock levels and customer requests to management as needed.
General Requirements:
  • Professional, positive, and solution-focused attitude.
  • Ability to work both independently and collaboratively.
  • Strong communication skills.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
  • Adherence to company dress code.
  • Consistent attendance in line with retail policies.
Competencies:
  • Enhances Service Standards
  • Fosters High-Performing Teams
  • Exhibits Leadership Qualities
  • Promotes Core Values
  • Focuses on People
Supervisory Responsibility:
  • This role does not include supervisory duties.
Physical Demands:
  • Ability to lift and carry up to 50 pounds, following safety protocols.
  • Prolonged periods of walking, standing, and climbing.
Travel:
  • Minimal local travel may be required.
Qualifications:
  • High School diploma or equivalent.
  • At least 6 months of experience in retail, sales, or customer service.
Other Duties:
  • This job description is not exhaustive and may be adjusted as necessary.
  • 401K & Profit Sharing Plan
  • Incentive Bonus Plans
  • Paid Time Off
  • Employee Discount
Pay Rate:

The pay range provided is in compliance with local regulations and may vary by location.
  • $15.50 per hour + Sales Incentives
Who we are...

Blick Art Materials, established in 1911, is a family-owned business dedicated to serving the Visual Art Community with a comprehensive selection of art supplies at competitive prices.

Our Mission...

At Blick Art Materials, we are committed to supporting artists, educators, and students by providing them with the resources, assistance, and training necessary to foster creativity and innovation.

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