Box Office Representative

2 weeks ago


Gary, Indiana, United States Hard Rock International (USA), Inc. Full time

Job Title: Box Office Representative

Job Summary:

We are seeking a highly motivated and customer-focused Box Office Representative to join our team at Hard Rock Live. As a key member of our box office team, you will be responsible for providing exceptional customer service, selling tickets for shows, and promoting upcoming events to our guests.

Key Responsibilities:

  • Provide excellent customer service to our guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Sell tickets for shows, including handling cash, credit card transactions, and other forms of payment.
  • Assist with the promotion of upcoming events, including distributing promotional materials and communicating with guests about upcoming shows.
  • Maintain accurate records of ticket sales, including tracking inventory and managing cash handling responsibilities.
  • Collaborate with the box office team to ensure seamless execution of events, including setup, breakdown, and crowd management.

Requirements:

  • One to two years of previous cashiering and/or ticketing experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Computer literacy, with experience using ticketing software and other relevant systems.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional development and growth opportunities.
  • A fun and supportive team environment.


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