Front Office Coordinator

3 weeks ago


Baton Rouge, Louisiana, United States Paul Pacanovsky - State Farm Agent Full time
Job Description

As a key member of the Paul Pacanovsky - State Farm Agent team, we are seeking an exceptional Front Office Coordinator to join our dynamic and supportive environment.

We offer a competitive salary of $45,000 per year, along with a comprehensive benefits package that includes paid time off, training & development opportunities, and more.

Responsibilities:

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Provide excellent customer service and follow up on client needs.
  • Support the team with various administrative tasks and projects.
  • Required to process customer payments & resolving billing inquires.

Qualifications:

  • No currently enrolled student.
  • No nonstudent considering returning to school in the future.
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and Excel.
  • Must obtain Property / Casualty insurance license within first year of employment.

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