Evening Support Coordinator

2 weeks ago


Phoenix, Arizona, United States Arizona Official Website of State of Arizona Full time

Position Overview:

Are you passionate about making a difference in the lives of individuals and families? The Arizona Department of Economic Security (DES) is dedicated to enhancing the quality of life for Arizonans. We are currently seeking a committed and enthusiastic individual to join our team as an Evening Support Coordinator.

About the Role:

The Evening Support Coordinator will play a crucial role in the Division of Developmental Disabilities (DDD), providing essential services during after-hours operations. This position is designed for those who thrive in a dynamic environment and are eager to support individuals with developmental disabilities and their families.

Key Responsibilities:

  • Manage incoming communications and address urgent member needs during after-hours, ensuring safety and well-being.
  • Collaborate with various agencies and departments to coordinate member services and interventions.
  • Document all interactions and maintain accurate records of member activities and follow-ups.
  • Perform administrative duties, including data entry and updates to member files.

Required Knowledge and Skills:

The ideal candidate will possess:

  • Understanding of human behavior and the needs of individuals with developmental disabilities.
  • Familiarity with relevant federal and state regulations.
  • Strong crisis management skills and the ability to work under pressure.
  • Proficiency in computer applications and data management.

Preferred Qualifications:

Candidates with a minimum of three years of experience in customer service or community support roles will be highly regarded.

Employment Requirements:

All candidates must meet specific pre-employment criteria, including background checks and the possession of a valid driver's license.

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package, including:

  • Medical, dental, and life insurance options.
  • Participation in the Arizona State Retirement System.
  • Paid holidays and vacation time.
  • Opportunities for professional development and career advancement.

Join us in our mission to empower individuals and strengthen communities. Your contributions can make a significant impact



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