Canine Care Facility Supervisor

2 weeks ago


Louisville, Kentucky, United States Feeders Pet Supply Full time
Job Overview

The Canine Care Facility Supervisor is tasked with overseeing the management and safety of dogs within the daycare environment. This role involves ensuring a secure and enjoyable atmosphere for all dogs while maintaining cleanliness and order in the facility.

Key Responsibilities

Dog and Staff Oversight
  • Engage with dogs in playgroups using suitable toys and equipment to promote safe play and reduce stress.
  • Maintain constant visual monitoring of dogs, ensuring equal attention and interaction among all.
  • Regulate play levels by adhering to established dog management protocols.
  • Implement proper dog handling techniques as directed by management.
  • Utilize appropriate methods for dog introductions and corrections.
  • Possess comprehensive knowledge of all dogs in the playgroup for proper identification.
  • Monitor new dogs closely and report any concerns to management promptly.
  • Document any unusual behaviors or incidents involving dogs and communicate these to management without delay.
  • Maintain the cleanliness of the playroom according to the established checklist.
  • Ensure all staff members are informed about the dogs in the group and any special needs or behaviors during shift changes.
  • Request additional support before leaving the playgroup area.
  • Complete incident reports as necessary and consult management if unsure.
  • Facilitate the onboarding, training, and development of daycare and boarding staff.
  • Provide staff with clear direction to ensure tasks are completed efficiently while maintaining adequate coverage.
  • Oversee employee scheduling for boarding and daycare to ensure appropriate staffing levels.
  • Monitor employee attendance and breaks to comply with legal requirements.
  • Address and resolve any conflicts or concerns involving employees or customers.
  • Communicate performance issues of staff to the Pet Services Manager for documentation and resolution.
  • Set daily and weekly objectives for daycare and boarding staff, particularly regarding promotions or events.
  • Lead by example to foster a positive experience for both customers and dogs.
Sanitation Responsibilities
  • Perform general cleaning tasks as assigned.
  • Promptly address any waste or accidents in the play area.
  • Conduct dust mopping and wet mopping of floors as required.
  • Dispose of trash from containers regularly.
  • Disinfect outdoor areas as necessary.
  • Change and launder bedding materials.
  • Ensure kennels are clean and free from waste and hazardous materials.
  • Maintain cleanliness of water bowls, toys, and other equipment.
Additional Duties
  • Welcome customers and assist with bringing dogs into the playroom.
  • Handle payment transactions as needed.
  • Track dog attendance when required.
  • Answer phone inquiries as necessary.
  • Perform other general office tasks as needed.

Qualifications

  • High school diploma or GED preferred.
  • Must be at least 18 years of age.
  • Strong verbal communication skills.
  • Previous experience in a managerial role is preferred.
  • Demonstrated reliability in previous employment.
  • Experience in animal care, whether personal or professional.
  • A genuine passion for animal welfare.
  • Ability to work independently and be self-motivated.
  • Proven capacity to follow instructions and adapt to new tasks.
  • Ability to collaborate effectively within a team.
  • Exhibit flexibility and strong problem-solving skills.


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