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Canine Care Facility Supervisor

2 months ago

Louisville, Kentucky, United States Feeders Pet Supply Full time
Job Overview

The Dog Boarding/Daycare Manager plays a crucial role in overseeing the safety and well-being of dogs in a daycare environment. This position entails managing playgroups, ensuring a clean and safe facility, and leading a team of staff dedicated to providing exceptional care for pets.

Key Responsibilities

Dog and Staff Management
  • Engage with dogs in playgroups, utilizing appropriate toys and tools to promote safe play and reduce stress.
  • Maintain constant visual supervision of dogs, ensuring equitable attention and interaction.
  • Implement dog management protocols to regulate play levels and maintain a safe environment.
  • Employ proper dog handling techniques as per training guidelines.
  • Conduct introductions for new dogs following established procedures.
  • Utilize effective praise and correction methods to guide dog behavior.
  • Familiarize yourself with all dogs in the playgroup, ensuring proper identification.
  • Monitor new dogs closely and report any concerns to management.
  • Document and report any unusual behaviors or incidents promptly.
  • Maintain cleanliness in play areas according to established checklists.
  • Ensure smooth transitions during staff breaks and shift changes by communicating essential information about the dogs.
  • Complete incident reports as necessary, consulting management for guidance.
  • Oversee the training and development of daycare and boarding staff.
  • Provide clear direction to employees to ensure tasks are completed efficiently while maintaining adequate coverage.
  • Manage employee scheduling to ensure proper staffing levels during all operational hours.
  • Monitor employee attendance and breaks to comply with legal requirements.
  • Address and resolve any conflicts or concerns among staff and customers.
  • Collaborate with the Pet Services Manager to address performance issues and document them appropriately.
  • Communicate goals and expectations to daycare and boarding staff regarding promotions and events.
  • Lead by example to foster a positive experience for both customers and pets.
Facility Maintenance
  • Perform general cleaning tasks as assigned.
  • Promptly clean up any waste or accidents and dispose of it properly.
  • Dust mop and wet mop floors as required.
  • Empty trash receptacles regularly.
  • Disinfect outdoor areas to maintain hygiene.
  • Handle laundry duties, including changing and washing bedding.
  • Ensure kennels are clean and free from waste and hazards.
  • Maintain cleanliness of water bowls, toys, and other equipment.
Additional Responsibilities
  • Welcome customers and assist with bringing dogs into the playroom.
  • Process payments as needed.
  • Track dog attendance when necessary.
  • Answer phone inquiries as required.
  • Perform other general office tasks as needed.

Qualifications

  • High school diploma or GED preferred.
  • Must be at least 18 years of age.
  • Strong verbal communication skills.
  • Previous managerial experience is preferred.
  • Demonstrated reliability in previous roles.
  • Experience in animal care, whether personal or professional.
  • A genuine passion for animal welfare.
  • Ability to work independently and as part of a team.
  • Proven ability to follow instructions and adapt to new tasks.
  • Flexibility and effective coping skills in a dynamic environment.