Medical Records Retrieval Coordinator
2 weeks ago
The Health Information Retrieval Specialist is responsible for obtaining medical documentation through a high volume of outbound communications with healthcare facilities and electronically accessing various electronic medical record (EMR) systems. This role operates on a full-time schedule, Monday through Friday, during standard business hours.
Key Responsibilities:
- Maintain a professional phone demeanor while making a designated number of outbound calls daily for the retrieval of documents and test results. Manage incoming and outgoing communications courteously.
- Employ computer skills to securely access multiple EMR systems in compliance with HIPAA regulations for the purpose of document retrieval.
- Ensure timely tracking of clinical documentation, including specialist consultation notes and diagnostic tests, through effective communication with specialist offices.
- Report and follow up on any outstanding clinical documentation.
- Adhere to the standards, practices, and policies set forth by the CMR Department.
- Assist the CMR department during audits conducted by CMS.
- Perform additional duties as necessary.
Job Requirements:
- High School diploma or equivalent is required.
- Proficient computer skills, with a preference for experience in Microsoft Office and electronic health records (EHR).
- Strong organizational and clerical skills, with a keen attention to detail.
- Excellent written and verbal communication skills, along with strong phone etiquette.
- Demonstrated customer service skills.
- Knowledge of HIPAA regulations.
- Ability to work independently with minimal oversight.
- Familiarity with medical terminology is preferred.
- Experience with electronic medical records is advantageous.
- Prior experience in a clinical environment is preferred.
- Covid vaccination is required.
EEO Statement
Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
Element Care is committed to valuing diversity and contributing to an inclusive working environment.
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