Hospitality Beverage Specialist

1 week ago


Austin, Texas, United States Austin Marriott Downtown Full time

Position: Beverage Server at Austin Marriott Downtown

The Beverage Server is integral to delivering outstanding food and beverage service to patrons at the hotel bar, ensuring an unforgettable experience.

Key Responsibilities:
  • Deliver exceptional service to guests, consistently surpassing their expectations.
  • Implement the Hotel Improvement Plan effectively.
  • Adhere to set-up, side work, and closing responsibilities with diligence.
  • Employ hotel-specific scripting and service sequences proficiently.
  • Exhibit effective suggestive selling techniques.
  • Possess thorough knowledge of menu items, garnishes, and preparation methods.
  • Stay informed about daily specials and new offerings.
  • Take beverage orders and recommend specials to enhance profitability.
  • Serve guests promptly and efficiently in accordance with hotel standards.
  • Maintain cleanliness and organization of the work area.
  • Comply with food quality and safety regulations.
  • Participate actively in meetings and training sessions.
  • Ensure guest satisfaction and promptly address any concerns.
Required Competencies:
  • Knowledge of Job Functions
  • Adaptability and Flexibility
  • Quality of Work
  • Persistence
  • Work Volume
  • Organizational Skills
  • Customer Service Orientation
  • Effort and Initiative
  • Reliability and Dependability
  • Problem Solving and Judgment
  • Motivation and Initiative
Working Conditions:
  • Regularly lift, carry, or move up to 25 lbs.
  • Occasionally lift, carry, or move up to 50 lbs. with assistance.
  • Frequently required to stand, walk, reach, use hands for various tasks, and communicate effectively.


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