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Senior Human Resources Manager
2 months ago
Levy Sector is a leading provider of hospitality services, renowned for its commitment to delivering exceptional experiences. As a dynamic and innovative company, we strive to create a work environment that fosters growth, inclusivity, and excellence.
Job SummaryWe are seeking a highly skilled and experienced Senior Human Resources Manager to join our team. As a key member of our HR department, you will be responsible for overseeing the recruitment, training, and engagement of our talented team members. Your expertise will play a critical role in shaping our company culture and driving business success.
Key Responsibilities- Develop and implement strategic recruitment plans to attract top talent and meet business objectives.
- Collaborate with senior leadership to drive business outcomes and ensure alignment with company goals.
- Manage the onboarding process to ensure a seamless transition for new hires.
- Design and deliver training programs to enhance employee skills and knowledge.
- Conduct regular audits to ensure compliance with policies and procedures.
- Develop and implement retention strategies to minimize turnover and maximize employee engagement.
- Partner with department leaders to optimize flexible labor scheduling and drive business results.
- Manage employee investigations and progressive discipline procedures.
- Drive incremental improvements to performance using data analysis and benchmarking.
- Develop and implement recruitment/staffing plans for the location in partnership with managers.
- Oversee the timely and accurate completion of all team member timesheets in our HR system.
- Ensure efficient and welcoming employee check-in experience.
- Partner with the location leadership team to develop and deploy an employee engagement action plan.
- Oversee employee investigation and progressive discipline procedures.
- Move between strategic and operational thinking to execute strategy.
- Act as the primary point of contact for union representatives (where applicable).
- Educate and support managers in understanding and adhering to the location Collective Bargaining Agreement (where applicable).
- Ensure all team member information is accurate and up-to-date within the location HRIS system.
- Ensure the timely processing of all unemployment claims.
- Plan the team's activity to deliver against medium-term objectives.
- Manage team member 'Speak Up' and Grievance complaints.
- Ensure timely completion of all mandatory/compliance-related training.
- Work with location leadership to define management succession plan and development.
- Partner with department leaders to optimize flexible labor scheduling.
- Work in partnership with the Compass Strategic Alliance Group to manage the contract retention.
- Contribute to sales activity for existing or new partners.
- Support managers in completing employee investigations and corrective actions processes.
- Analyze performance data across multiple units to look for operational efficiencies.
- Evaluate/audit working practices to manage risks and drive compliance.
- Shape and manage change and improvement programs.
- Attend manager meetings to support the overall management and governance of the location.
- Deliver ongoing training and development to the on-site management team.
- Partner with the Director of Human Resources to develop joint strategies.
- 5 years of experience in a Human Resources role is preferred.
- Experience managing large-scale projects.
- High level of computer literacy; MS Word, Excel & PowerPoint.
- Bilingual: English & Spanish a plus.
- Passion for hospitality, food, and retail.
- Excellent interpersonal and stakeholder management skills.
