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Customer Service Representative

2 months ago

Merrillville, Indiana, United States Mike Anderson Chevrolet of Merrillville Full time

**Grow Your Career with Mike Anderson Chevrolet of Merrillville**

As a Customer Service Representative, you will play a vital role in our team's success. We are a General Motors Dealer of the Year location, and we are looking for a talented individual to join our winning team.

**Our Team Offers:**

  • A competitive compensation plan, including paid training and excellent benefits
  • A stellar company culture that values teamwork and customer satisfaction

**Responsibilities:**

  • Take inbound service calls to schedule service appointments and provide exceptional customer service
  • Make outbound calls to confirm upcoming service appointments and schedule routine maintenance for clients

**Requirements:**

  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Strong time management, prioritization, and multi-tasking skills
  • Self-motivation and a goal-oriented mindset
  • Ability to meet sales quotas and closing percentages
  • Willingness to submit to a drug screen prior to employment
  • A valid driver's license

**Benefits:**

  • 401k with employer match
  • Full Medical, Dental insurance
  • PTO