Customer Service Representative

4 weeks ago


Merrillville, Indiana, United States Mike Anderson Chevrolet of Merrillville Full time

Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team at Mike Anderson Chevrolet of Merrillville. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Responsibilities:

  • Meet and greet customers in a professional manner
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner
  • Provide basic information to callers who have general inquiries
  • Assist with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Calculate the customer's bill using the dealership's computer system
  • Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
  • Make change accurately and issue receipts to customers
  • Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift
  • Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price
  • Refer customers who have additional questions to management
  • Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication
  • Process refunds to customers for approved returns

Requirements:

  • Excellent communication skills and high attention to detail
  • Ability to multi-task and handle several phone calls at once
  • Must have at least a high school diploma/GED
  • Must be proficient in Microsoft Word and Excel
  • Professional personal appearance
  • Must be willing to submit to a background check & drug screen

Benefits:

  • 401k retirement savings plan
  • Medical, Dental, Vision, Life insurance options
  • Short-term and long-term disability coverage options
  • Paid Time Off (PTO)


  • Merrillville, Indiana, United States Crew Carwash Full time

    Crew Carwash is looking for a Customer Service Representative to join their team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and ensuring that every customer leaves the carwash satisfied. You will work in a fast-paced operations environment, where you will be required to stand for extended...


  • Merrillville, Indiana, United States The Room Place Full time

    Job DescriptionAt The Room Place, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and other communication channels.Key Responsibilities:Respond to customer...


  • Merrillville, Indiana, United States TruGreen Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at TruGreen. As a Customer Service Representative, you will be responsible for delivering exceptional customer support and resolving customer inquiries in a professional and timely manner.Key ResponsibilitiesProvide superior customer service through phone, email,...


  • Merrillville, Indiana, United States Golden Corral Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key Responsibilities:Greet guests as they enter the restaurant and...


  • Merrillville, Indiana, United States Mike Anderson Chevrolet of Merrillville Full time

    Customer Service Representative OpportunityWe are seeking a customer-focused individual to join our team as a cashier and customer service representative. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Responsibilities:Provide exceptional customer service to ensure...


  • Merrillville, Indiana, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a skilled and friendly Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist...


  • Merrillville, Indiana, United States Sam's Club Full time

    Key Responsibilities:Provide exceptional customer service by assisting members with purchasing decisions and resolving any issues that may arise.Locate merchandise and promote Sam's products and services to ensure a seamless shopping experience.Assist members with transactions utilizing registers or self-checkout areas.About the Role:As a Frontline Member...


  • Merrillville, Indiana, United States BCI Acrylic Independent Dealers Full time

    Job DescriptionBath Remodeling Sales AssociateNWI Baths, a leading provider of custom bath remodeling solutions, is seeking a highly motivated and customer-focused individual to join our team as a Bath Remodeling Sales Associate. As a key member of our sales team, you will be responsible for delivering exceptional customer service and promoting our products...


  • Merrillville, Indiana, United States Crew Carwash Full time

    About the RoleCrew Carwash is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and upholding the high standards of our company.Key...


  • Merrillville, Indiana, United States Walmart Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team as a Frontline Cashier at our Merrillville, IN location. As a key member of our front-end team, you will play a vital role in ensuring our members receive exceptional service and have a positive experience in our club.


  • Merrillville, Indiana, United States Mike Anderson Chevrolet of Merrillville Full time

    At Mike Anderson Chevrolet of Merrillville, we're seeking a highly skilled Body Shop Customer Service Representative to join our team. As a key member of our Body Shop Department, you'll play a vital role in ensuring exceptional customer experiences.Key Responsibilities:Provide top-notch customer service, greeting customers in a pleasant and professional...


  • Merrillville, Indiana, United States Michael's Inc Full time

    Key Responsibilities:As a Team Member at Michaels, you will help customers shop the store and find what they need. You will provide a fast and friendly checkout experience, acknowledge customers, and assist with product location and solutions. Additionally, you will execute a well-merchandised and in-stock store, deliver friendly customer service, and...


  • Merrillville, Indiana, United States DISH Network Full time

    About the RoleDISH Network is seeking a skilled Field Service Representative to join our team. As a Field Service Representative, you will be responsible for delivering exceptional customer experiences by installing and maintaining DISH Network services in customers' homes.Key ResponsibilitiesInstall and maintain DISH Network services in customers'...


  • Merrillville, Indiana, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest by authentically greeting them every time. You will make a connection with guests by engaging in friendly and genuine conversation throughout each transaction. Additionally, you will welcome guests into self-checkout and provide assistance as needed....


  • Merrillville, Indiana, United States Extended Stay Full time

    Job Summary: As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to guest requests, and processing reservations and departures.Key Responsibilities:Assist guests at all times and respond to guest requests with...


  • Merrillville, Indiana, United States Mike Anderson Chevrolet of Merrillville Full time

    Service Representative OpportunityMike Anderson Chevrolet of Merrillville is a General Motors Dealer of the Year, offering a rare chance to join a winning team. This role comes with a competitive compensation plan, paid training, and excellent benefits.Responsibilities: Taking inbound service calls to schedule appointments Making outbound calls to confirm...


  • Merrillville, Indiana, United States Mike Anderson Chevrolet of Merrillville Full time

    We are seeking a customer-focused individual to join our team as a full-time cashier. This evening shift position requires excellent communication skills and a positive attitude.Key Responsibilities:Operate the switchboard telephone system with efficiencyAssist with various clerical duties as neededCalculate customer bills using our dealership's computer...


  • Merrillville, Indiana, United States UroPartners LLC. Full time

    Job SummaryThe Patient Service Representative I at UroPartners LLC. is responsible for delivering exceptional patient experiences through exceptional customer service and administrative support. This role requires a high level of organization, multitasking, and attention to detail to ensure seamless patient flow and accurate record-keeping.Key...


  • Merrillville, Indiana, United States Urologic Specialists of Northwest Indiana Full time

    Job Title: Patient Service RepresentativeJob Summary:The Patient Service Representative is responsible for providing exceptional customer service and ensuring a seamless patient experience at Urologic Specialists of Northwest Indiana. This role involves coordinating clerical tasks, answering phone calls, greeting patients and visitors, and scheduling...


  • Merrillville, Indiana, United States Michael's Inc Full time

    **At Michaels, you'll have the opportunity to deliver exceptional customer experiences and drive sales growth.**As a Service Team Member, you'll be responsible for:Assisting customers in finding products and providing solutions to their needs.Providing a fast and friendly check-out experience.Maintaining a well-merchandised and in-stock store...