Medical Records Coordinator

4 weeks ago


Billings, Montana, United States Reciprocity Industries, LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Records Specialist to join our Litigation Support team at Reciprocity Industries, LLC. As a Medical Records Specialist, you will play a critical role in ensuring the timely processing of medical records, maintaining HIPAA compliance, and providing exceptional customer service to our clients.

Key Responsibilities
  • Prepare and deliver formal requests for records and client HIPAA forms to custodians via secure channels
  • Conduct research to identify custodians of records for litigation purposes and monitor, organize, and input data into our database
  • Follow up with custodians to ensure requested records are collected in a timely manner
  • Process paper and electronic medical records received via various channels
  • Scan, upload, and save medical records and images to our Case Management system
  • Verify all information received on patients and communicate effectively with medical providers to collect and verify required data
  • Act as a point of contact for clients and work closely with partners, legal, and support staff to resolve any client intake issues and ensure database records are accurate and complete
  • Review medical records and provide detailed reporting meeting the requirements outlined by partners
  • Handle inbound and outbound client calls and correspondence via secure channels
  • Complete and prepare claim forms and gather information for plaintiff fact sheets
Requirements
  • You must be at least 18 years of age or older
  • Have excellent verbal and written communication skills
  • Have superior interpersonal and customer service skills
  • Have comprehensive technical skills and be skilled in data entry
  • Have high attention to detail and the ability to operate effectively in a fast-paced environment with evolving requirements and priorities
  • Maintain regulatory requirements, including all state, federal, and local privacy laws
  • Prior experience handling medical records is preferred


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