Medical Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Medical Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring their safety and satisfaction.
Key Responsibilities:
- Screen new and repeat donors, taking and recording vital signs and finger stick results
- Answer phones, greet and engage with donors, while maintaining a safe and welcoming environment
- Use our Donor Information System to prepare donor charts, maintain accurate records, and coordinate donor compensation
- Identify opportunities for continuous improvement and implement changes to center processes using company-approved procedures
- Work a variety of shifts, including evenings, weekends, and holidays
Requirements:
- High school diploma or equivalent
- Ability to walk and/or stand for the entire work shift
- Will work evenings, weekends, and holidays
- Ability to lift up to 5 lbs. and occasional lifting of materials up to 32 lbs.
- Fine motor coordination, depth perception, and ability to hear equipment from a distance
- 1 or more years of experience working in a customer or patient-facing role is preferred
What We Offer:
- Competitive starting hourly wage of $16.00
- Short-term incentives and opportunities for career growth
- Medical, dental, vision insurance, 401(k) plan, and company match
- Short-term and long-term disability coverage, basic life insurance, and tuition reimbursement program
- 80 hours of sick time and 120 hours of paid vacation per year
About Us:
BioLife Plasma Services is a patient-focused company that is committed to providing better health and a brighter future to people around the world. We are a certified Global Top Employer and offer stimulating careers, encourage innovation, and strive for excellence in everything we do.
Equal Employment Opportunity:
BioLife Plasma Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a diverse workforce and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information, or any other characteristic protected by law.
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