Customer Service Representative
7 days ago
About the Role
At Massage Envy, we're passionate about helping others feel their best. As a Sales and Customer Service Associate, you'll be part of a supportive team that's committed to delivering an exceptional experience for our clients.
What You'll Do
- Provide outstanding customer service and help clients feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
Perks and Benefits
- Vacation time for full/part-time employees
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free service each month
- Discounts on products
Requirements
- Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Be a critical thinker with excellent math and computer skills and the ability to multitask
- Have great people skills and be able to establish positive relationships with guests
Culture and Support
- Trained leadership that is invested in your success
- Award programs
- A caring community that strives to celebrate individuality and share knowledge
With a focus on total body care, we're looking for someone who shares our passion for helping others. If you're a team player with excellent communication skills, we'd love to meet you. Salary: $16
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