Retail Customer Service Representative
4 days ago
As a Member Frontline Cashier Associate, you will play a vital role in providing exceptional customer service and ensuring a positive experience for our members. You will be responsible for handling cash transactions, operating a cash register, and maintaining a clean and organized workspace.
Key Responsibilities:
- Provides exceptional customer service by greeting members, answering questions, and resolving issues
- Handles cash transactions, operates a cash register, and maintains accurate change
- Maintains a clean and organized workspace, including the sales floor and checkout areas
- Assists with restocking shelves, processing merchandise, and performing other tasks as needed
- Works effectively as part of a team to achieve business objectives and improve member satisfaction
Requirements:
- Previous customer service or retail experience preferred
- Ability to work in a fast-paced environment and multitask effectively
- Basic math skills and accuracy with handling cash transactions
- Good communication and interpersonal skills
- Ability to stand for long periods and lift up to 25 pounds
About Sam's Club
At Sam's Club, we are committed to providing our members with an exceptional shopping experience. We offer competitive pay, comprehensive benefits, and opportunities for career advancement. If you are a team player with a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity
What You'll Do:
- Provide exceptional customer service and support to members
- Operate a cash register and handle cash transactions accurately
- Maintain a clean and organized workspace, including the sales floor and checkout areas
- Assist with restocking shelves, processing merchandise, and performing other tasks as needed
- Work effectively as part of a team to achieve business objectives and improve member satisfaction
Responsibilities:
- Member Service: Provides exceptional customer service by greeting members, answering questions, and resolving issues
- Cash Handling: Handles cash transactions, operates a cash register, and maintains accurate change
- Store Maintenance: Maintains a clean and organized workspace, including the sales floor and checkout areas
- Restocking and Processing: Assists with restocking shelves, processing merchandise, and performing other tasks as needed
- Teamwork: Works effectively as part of a team to achieve business objectives and improve member satisfaction
Benefits:
- Competitive pay and performance-based bonus awards
- Comprehensive benefits, including medical, vision, and dental coverage
- 401(k) plan, stock purchase, and company-paid life insurance
- PTO, parental leave, family care leave, bereavement, jury duty, and voting benefits
- Short-term and long-term disability, company discounts, and other benefits
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