Customer Experience Representative

7 days ago


Allentown, Pennsylvania, United States Hand and Stone Massage and Facial Spa Full time

**Company Overview**

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, operating over 58 locations across 8 states. As a family-owned operation, we prioritize our people and offer a robust benefits package, including competitive compensation and uncapped commission structures.

Our Sales Associates are key contributors to our success, and we seek individuals with a passion for connecting with people and delivering exceptional customer experiences. If you're a driven, motivated individual with excellent communication skills, we encourage you to apply.

Key Responsibilities:

  • Succeed in all performance-based goals set by management and the company
  • Provide an excellent customer experience through phone calls, appointments, greeting clients, and sales
  • Promote products and services effectively
  • Communicate with Service Providers and maximize appointment book utilization

Compensation Details:

  • Competitive hourly rate of $12-$15 per hour
  • Uncapped commission structure on membership sales
  • 401(k) options with 5% company matching, paid training, product and service discounts, and more


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